Let's Grow Leaders

MARCH 9, 2015

“I’m sorry, but I’ve got to huddle the team. ” When I met with her team later in the day and asked what success looked like, I got more of the same. A balanced scorecard, with well-selected KPIs, will reinforce your strategy and align actions with goals. ” I asked. “94, 540, and 56.”

Balanced Scorecard 180

Balanced Scorecard Metrics Short-term Long-term 180

CO2

AUGUST 14, 2017

According to Robert Kaplan, creator of the Balanced Scorecard, the main cause of strategic planning failure is poor execution. These are pretty sobering statistics, given all the time and effort you and your management team likely put into the preparation of your strategic plan. If you aren’t sure, you’re not alone.

Strategic Planning 78

Strategic Planning Balanced Scorecard Planning Kotter 78

CO2

AUGUST 14, 2017

According to Robert Kaplan, creator of the Balanced Scorecard, the main cause of strategic planning failure is poor execution. These are pretty sobering statistics, given all the time and effort you and your management team likely put into the preparation of your strategic plan. If you aren’t sure, you’re not alone.

Strategic Planning 60

Strategic Planning Balanced Scorecard Planning Kotter 60

Change Starts Here

JULY 9, 2013

In December 2011, Ricco enlisted Heather Stagl, change management facilitator and founder of Enclaria LLC, to help the management team transform the company. Dubbed the Transformation Team, the group of 35 managers would be responsible for developing and executing the strategy of the organization. This is the story of how they did it.

Balanced Scorecard 95

Balanced Scorecard Workshop Supply Chain Objective 95

Change Starts Here

SEPTEMBER 13, 2016

It’s no coincidence that my transition to change practitioner included balanced scorecards to measure strategy execution. How many teams have been facilitated? When I was an industrial engineer early in my career, one of my core responsibilities was measuring things. Examples are: What is our training attendance?

Balanced Scorecard 60

Balanced Scorecard ROI Goal Project 60

Change Starts Here

FEBRUARY 23, 2011

This is where the Balanced Scorecard methodology can come in handy – in addition to financial measures, it also includes customer, process, and organizational measures, which is why it’s called balanced. Demonstrate how it contributes to how the organization is going to cause its future success.

Balanced Scorecard 70

Balanced Scorecard Engineering Teamwork Objective 70

CO2

FEBRUARY 17, 2014

Monthly staff meetings are usually reserved for reviewing financial performance, balance scorecard objectives, and major actions that have been forecasted in the annual strategic planning meetings. The purpose is to provide headlines or sound bites of critical information needed for those on the team to effectively do their jobs.

Balanced Scorecard 79

Balanced Scorecard Review Strategic Planning Real Estate 79

Harvard Business Review

APRIL 8, 2015

But in truth businesses rarely focus on only profitability; most strive to satisfy various stakeholders and meet the goals of balanced scorecards. There are all kinds of reasons, of course, for management teams to try to achieve more strategic clarity. Business models Pricing Balanced scorecard'

Balanced Scorecard 8

Balanced Scorecard Company Price KPI 8

Harvard Business Review

APRIL 21, 2014

My gender consultancy firm, 20-First, has just published its annual Gender Balance Scorecard ( pdf ) of the top 300 companies in the world across the US, Europe and Asia. As usual, we try to broaden the focus from the current buzz around corporate boards to the more relevant metric of the gender balance of executive committees.

Execution 12

Execution Committee Balanced Scorecard Globalization 12

Harvard Business Review

OCTOBER 9, 2017

The medical literature increasingly offers potential solutions to the inefficiencies that rob patients of physicians’ time and attention, including delegating lower-expertise tasks to non-physician team members, improving the design of the electronic health system, and greatly reducing the paperwork bureaucracy that adds little or no value.

Balanced Scorecard 11

Balanced Scorecard Contingency Plans Active Listening Guidelines 11

Harvard Business Review

JANUARY 21, 2011

The problem, as I described in my last post , is that six things militate against success in the role: The management team's attention shifts to other priorities. Incorporate these measures into the company's "balanced scorecard" or dashboard. So what conditions give process owners the best chance of success?

Process 15

Process Supply Chain Balanced Scorecard Engineering 15

Harvard Business Review

APRIL 27, 2015

But business schools, which serve as talent pools for companies that are working on their own gender balance, seem stuck in yesterday’s statistics. Our Gender Balance Scorecard on Business Schools , the first scorecard we’ve done for B-schools , gives an overview of the top 100 schools (Financial Times ranking, 2015).

Balanced Scorecard 8

Balanced Scorecard Case Study Organizational Behavior Education 8

Harvard Business Review

NOVEMBER 8, 2017

Town hall meetings are organized, employees are told to change their behavior, balanced scorecards are reformulated, and budgets are set aside to support initiatives that fit the new strategy. The strategy consultants come in, do their work, and document the new strategy in a PowerPoint presentation and a weighty report.

Strategy 15

Strategy Bottom-up Balanced Scorecard Resistance 15

Harvard Business Review

OCTOBER 12, 2011

Some boards attempt a "balanced scorecard" approach , considering more than current year financials , with mixed success. In this case the leadership team decided to focus on creating long-term value, not quarter-by-quarter improvement, through a values-based culture with empowered employees.

Long-term 12

Long-term Attrition Six Sigma Balanced Scorecard 12

Harvard Business Review

MARCH 19, 2014

He launched eight transformation teams (e.g., They understand the big picture, but also sense the truth about what’s possible today, balancing facts and firsthand experience. They are pragmatic and opportunistic, and know how to create a sense of urgency amongst their teams.

Balanced Scorecard 8

Balanced Scorecard Innovation Globalization Micromanagement 8

Harvard Business Review

OCTOBER 17, 2018

But it’s important for your team to understand the context in which data is being used to make company-wide decisions. It looks like this: A shortcoming with the balanced scorecard is that it gives companies a “false sense of data.” Scaling Your Team’s Data Skills. Insight Center.

Balanced Scorecard 10

Balanced Scorecard Team Benchmarking Efficiency 10

Harvard Business Review

MARCH 23, 2011

In 2009, Grainger's senior management team decided to reflect on their history with improvement initiatives before deploying a Lean-based continuous improvement system. So how can your organization avoid the process improvement hype cycle? Reflect on why initiatives have and have not worked in your organization.

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

APRIL 5, 2016

being part of a small team that meets every day). You basically want to put together your own balanced scorecard for career satisfaction and use it to help you make decisions and shape your next phase. Some of these may seem trivial (e.g., having time to pick up coffee on the way to work), while others are weightier (e.g.,

Career 8

Career Balanced Scorecard Consultative Learning-by-Doing 8

Harvard Business Review

JANUARY 4, 2013

When I was CEO of Campbell Soup Company, we used a balanced scorecard to create an explicit understanding of each employee in terms of what they were expected to accomplish, including financial objectives, market share objectives and key project objectives. Often leaders have the best intentions, but people cannot read their minds.

Mission Statement 16

Mission Statement Balanced Scorecard Objective Long-term 16

Harvard Business Review

DECEMBER 10, 2015

Take Silver Cross’s joint operating committee with RIC, which convenes on a quarterly basis to review Balanced Scorecard metrics on quality of care, patient experience, volume, and efficiency. Five main factors make our clinical partnerships work: Joint operating committees that meet regularly. A culture of shared values.

Health Care 8

Health Care Committee Balanced Scorecard Discount 8

Harvard Business Review

FEBRUARY 25, 2013

More than the much-publicized debates around boards, the executive team is the result of years of talent development. Today, most companies are still far from any level of balance at this level. See our 2013 Global Gender Balance Scorecard. Couples — Personal Priorities.

Energy 8

Energy Balanced Scorecard Metrics Policies 8

CO2

APRIL 18, 2012

What is fascinating is how often this effort fails not in determining the path forward for the business but in disseminating the information broadly and effectively to all the members of the organization that were not part of the decision making team. 1) Call an all company meeting around the communicating the strategic plan.

Strategic Planning 145

Strategic Planning Planning Strategy Balanced Scorecard 145

Harvard Business Review

NOVEMBER 30, 2010

Often, judgment must be exercised jointly by multiple parties who may not even recognize themselves as being on the same team or part of the same enterprise. Often, judgment must be exercised jointly by multiple parties who may not even recognize themselves as being on the same team or part of the same enterprise.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

JANUARY 4, 2017

They often turn to new projects before they’ve finished prior projects, and, in extreme cases, force their teams or organizations into chaos and instability. You and Your Team Series. To ensure consistency, develop strong dashboards and balanced scorecards to assure outcomes are consistently reached and continually improving.

Agility 15

Agility Balanced Scorecard COO CFO 15

Harvard Business Review

MAY 18, 2015

Isn’t that exactly what a strategy should do — help teams and leaders decide the right thing to do in the face of new threats and opportunities? The problem is that most widely used planning processes like management by objectives and balanced scorecards overlook the contrast piece of the compare-and-contrast equation.

Strategy 8

Strategy Balanced Scorecard Sull Supply Chain 8

Harvard Business Review

DECEMBER 19, 2012

Then feed the appropriate metrics into a Balanced Scorecard that includes customer-centric measures such as customer satisfaction and productivity measures, including the time it takes to resolve customer issues. Pharma companies, for example, have strict regulatory parameters that limit how and when to intervene with social care.

Balanced Scorecard 9

Balanced Scorecard McKinsey Media Metrics 9

Harvard Business Review

DECEMBER 23, 2014

Ten countries have signed on, and the gender balance on these countries’ boards has improved significantly. However, much of the improvement has come from the addition of women as non-executive board members, the trickle down effect on executive teams has not been obvious, and the benefits remain hotly debated.

Company 9

Company Balanced Scorecard Report Metrics 9

Harvard Business Review

MAY 18, 2017

Kaplan’s balanced scorecard or Clayton Christensen’s disruptive innovation. The bottom line was that teams with good managers perform far better than teams with average managers. That quality made him (arguably) the quintessential HBR author. He didn’t produce one signature idea, like Robert S.

Management 9

Management Balanced Scorecard NPV Article 9

Harvard Business Review

NOVEMBER 12, 2012

For instance, make sure targets are gender neutral and focused on balance, not women, e.g., a minimum of 35% (or 50%) of either gender at all levels across all functions. Our annual Global Gender balance Scorecard shows that 63% of the women sitting on Executive Committees of the top 100 US companies are in support functions, not P&L roles.

Diversity 8

Diversity Balanced Scorecard P&L Committee 8