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A Tool for Balancing Your Company’s Digital Investments

Harvard Business Review

Today, for example, many banks, insurance companies and law firms are exploring how they might exploit blockchain technologies. For each investment category, the generic critical success factors of time , cost , and quality will be different, requiring trade-offs to be made. Implementation criteria.

Tools 8
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How 1% Performance Improvements Led to Olympic Gold

Harvard Business Review

You have to identify the critical success factors and ensure they are in place, and then focus your improvements around them. HBR: You’ve spoken elsewhere about how the success of marginal gains can be attributed to culture as much as anything else. That was a harsh lesson.

Kaizen 8