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Out Of The Crisis: The Deming Institute’s Response to COVID-19

Deming Institute

Why Deming, Why Now. As events unfold, I (like many of you, I am sure) am thinking a lot about Deming. It’s far too easy to focus on the systemic failures happening all around us, shake our heads and say, “If only people had listened to Deming.” Across the globe, people are coming together.

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Peter Scholtes – Leading Quality: Some Practical Approaches to the Managers New Job

Deming Institute

It is a little daunting to stand up here and speak to you about quality and know that before me Dr. Deming is up here and then later this afternoon we are going to be hearing from Dr. Kano. As Dr. Deming says “ nobody gives a hoot about profit “… and we sit it all the time. It takes more than improvement.

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Applying Deming Principles at Small and Medium-sized Enterprises

Deming Institute

SMED your SME journey applying Deming principles – guest post by Luciana Paulise. Edwards Deming Institute [The Institute makes 5 travel grants available each year to study the Deming Collection at the Library of Congress. I was also invited to attend to the Deming Institute Annual Fall conference in Los Angeles.

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The Folly of Stretch Goals

Harvard Business Review

Deming insisted that companies, "Eliminate management by objective." Although the final book hasn't been written on sub-prime mortgages and the ensuing banking crisis, we do know that stretch goals played a large role in putting the investment banks in serious jeopardy. Here's why. Stretch goals can be terribly demotivating.

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Don’t Set Process Without Input from Frontline Workers

Harvard Business Review

A few months ago I opened a new account at a well-known UK bank at a brick-and-mortar branch. I signed some documents and had a new bank account. ” She explained that the bank was using a newish system that could “run the check in real time.” To see the dynamics of this, here are two stories. ” I said.

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Debriefing as Continuous Improvement

Strategy Driven

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. Turn-and-burn, yank-and-bank; show me how to start the engine and get out of my way.

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The Professional: Seven New Rules

Strategy Driven

Folks at Danone learned it from Grameen Bank Founder Mohammad Yunus, who asked them to consider putting Danone’s special formula nutrient in an edible cover, not a disposable package. They may get sold in countries that do not have any recycling capability.