Leading Blog
APRIL 24, 2019
They shared this from the Australia and New Zealand Banking Group (ANZ): The second skill needed to be a great leader in today’s context is to be inherently curious. “Leaders cannot readily assume that any information can be kept private and must be prepared to deal with all situations publicly.” Even for the digital natives, time marches on.
Strategy Driven
MARCH 20, 2021
They might be intimidated by the new software, as this will be their first time to see robotics and machine learning applied in banking processes. This kind of resistance is possible across different levels of the enterprise, from upper management to rank-and-file banking staff. The Fear of Breaches to Data Privacy and Security.
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LDRLB
APRIL 10, 2014
I recently had the opportunity to meet with a major bank. A different bank, for example, recently created an incubator where early-stage ideas could be seen and worked on by employees only. But they also created a “lab” where they brought in real live customers to test-drive new online banking products.
Steve Farber
FEBRUARY 13, 2017
” But as anyone who’s ever tried to finance their great idea knows, the money still needs some help leaping into your bank account so you can put it to work. If enough people give even a little, the startup can bank what it needs to get rolling. They’re securing equity.
Harvard Business Review
AUGUST 24, 2016
At a meeting with a large bank, one of the senior executives said, “You know we have a problem that’s really giving us trouble. It wasn’t perfect, the system could only identify 20% of the bank’s potential customers that had no discernable credit history, but that was enough to show the potential of their approach.
Leading Blog
MAY 3, 2019
The alternative you present must be better not just for the believers but for those outside the early adopter group. Yet that wasn’t a value, it was an early manifestation of a value. In the early days, many of IBM’s customers were banks, so IBM’s salespeople dressed to reflect their customers.
Harvard Business Review
FEBRUARY 8, 2016
In our study of more than 30 pilots in early-adopter companies, we found five common business processes improved by machine-reengineering. If the early adopters are any indication, machine-engineering is a leap forward in the evolution of business processes. The company reports a 50% improvement in call routing.
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