Harvard Business Review

FEBRUARY 9, 2011

London's Daily Mail likewise derided the banking giant for " tak[ing] the sexiness out of the City." Women are so hypersensitive about their appearance already," one male executive shared in a CWLP focus group. "I As a result, a lot of up-and-comers badly in need of grooming guidance simply won't get it.

EPS 15

EPS Banking Handbook Micromanagement 15

Harvard Business Review

NOVEMBER 27, 2015

Ironically, the most empathic FTSE companies are a bank and a tobacco firm. banks are proving quicker to wake up to the benefits of empathy, scoring 50% higher than UK ones. Royal Bank of Scotland/NatWest. Burberry Group. Deutsche Bank. Bank of America. Direct Line Insurance Group. Wells Fargo.

Tourism 8

Tourism Telecommunications Automotive Company 8

Harvard Business Review

AUGUST 7, 2018

This can come from a variety of sources including: in-depth interviews of stakeholders, listening to stakeholder stories about their experience with you and the competition, feedback via your complaint and suggestion systems, focus groups and even casual conversations with stakeholders.

Strategic Planning 15

Strategic Planning Planning Document Airlines 15

Harvard Business Review

AUGUST 20, 2018

With fewer than 10 employees but almost $2 billion dollars in the bank, it plans on jumping right in. Lean was designed to inform the founder’s vision to operate at speed, not as a focus group for consensus for those without deep convictions. But NewTV doesn’t plan on testing these hypotheses. And it may work.

IPO 8

IPO First-mover Advantage Business Model Agility 8

Harvard Business Review

MARCH 5, 2012

As one chief information security officer for a global bank said, "If we did all the security checks we'd like to before connecting with new hedge fund customers, they would just take their business across the street.". Unfortunately, though, it's all too easy to grind your business to a halt with doctrinaire security policies.

Supply Chain 12

Supply Chain Risk Management Hedge Banking 12

Harvard Business Review

OCTOBER 25, 2016

In the 1980s, however, pioneering women began moving into management roles and into frontline business areas, such as investment banking. They are the ones who set the culture that we experience every day, despite any programmatic efforts by the bank.” Bureau of Labor Statistics.

Chief Executive Officer 8

Chief Executive Officer Committee Career Industry 8

Harvard Business Review

AUGUST 25, 2015

These include such superstars on Fortune’s 2014 list of the 50 Most Powerful Women in global business as Chandra Kochbar of India’s ICICI Bank, Chua Sock Koong of Singapore Telecommunications, and Zhang Xin of SOHO China. Based on interviews and focus groups we conducted across the region, cultural dynamics are playing a key role.

Survey 8

Survey Diversity Telecommunications Focus Group 8

Harvard Business Review

FEBRUARY 25, 2011

Indeed, senior managers in CWLP focus groups admit that, after years spent clawing their way up the ladder, they didn't want the top job after all. "I But this fire burns out, typically during the child-bearing years when pursuing promotions at work clashes headlong with fulfilling dreams on the home front.

CFO 15

CFO Film Banking Execution 15

Harvard Business Review

JULY 6, 2011

Why did he choose to bail out the banks? The dismal truth is that pretty much all of yesterday's institutions — from banks, to "the corporation," to credit ratings, to schools — are just as broken as our political institutions are. So, what are you asking President Obama? Why not more stimulus? I'm asking him nothing.

Marketing 15

Marketing Loyalty Decentralization Credit Rating 15

Harvard Business Review

NOVEMBER 28, 2016

Instead, you can rethink what it means to be in the retail-banking business, or the industrial-distribution business, or the office-cleaning business. You don’t have to be a programmer in Silicon Valley or a gene splicer in biotech to unleash exciting innovations and create huge value.

CEO 8

CEO Open-book Price Innovation 8

Harvard Business Review

DECEMBER 19, 2011

"When you look at who's coming into the workforce and what they can mean for the development of human capital, it's a no-brainer that women are a competitive advantage," says Valentino Carlotti, president of Goldman Sachs Bank in Brazil. But corporate headhunters are having a problem. counterparts (52%).

Survey 14

Survey Education Competitive Advantage Human Capital 14

Harvard Business Review

MAY 16, 2018

Or banking on career advancement opportunities only to realize that your employer seldom fills open roles from within your organization. The company conducted employee focus groups and found that working there didn’t actually feel like working for a global company.

Reputation 12

Reputation Brand Attrition How To 12

Harvard Business Review

JUNE 25, 2014

Companies used to spend a ton of money testing products with focus groups and market research teams. A lot of the Internet startups that we see coming through here raising money are startups that raised a half million dollars, that still have most of it in the bank. One of which was market research.

Advice 8

Advice Management CAPEX Wireless 8

Harvard Business Review

MARCH 1, 2012

Consider a bank that discovered its sales per banker were lagging behind the competition. The bank's leaders had their diagnosis, and set about reengineering the loan-origination process to minimize paperwork and maximize customer-facing time. Faced with this, the bank's leaders began to ask "why" again.

Banking 15

Banking Prahalad Hamel Emotional Intelligence 15

Harvard Business Review

NOVEMBER 20, 2015

That was exactly the challenge that Dave McKay faced when he was appointed President and CEO of the Royal Bank of Canada (RBC) in August, 2014. McKay was a proven and successful executive at the highly regarded Toronto-based financial services giant, having most recently led the group’s personal and commercial banking division.

Crisis 8

Crisis Banking CEO Business Model 8