How Eastern Bank Shifted Its Strategy to Compete with Online Lenders
Harvard Business Review
AUGUST 23, 2023
How one 200-year-old regional bank in the U.S. used intrapreneurship to compete with online lenders.
Harvard Business Review
AUGUST 23, 2023
How one 200-year-old regional bank in the U.S. used intrapreneurship to compete with online lenders.
Lead Change Blog
JUNE 25, 2020
A recent conversation with a community bank CEO focused on his vision for the company. With depth of affirmation around cause preceding effect, why do business leaders focus so heavily on analyzing their numbers, or, focus on the effect instead of the cause? Logic tells us we can manage cause, but only measure effect.
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Harvard Business Review
MAY 16, 2016
Using the same 1 – 100 scale ask yourself: How well does our organization support the achievement of our strategy? If your organization is incapable of delivering its strategy, the strategy is effectively worthless and your company’s purpose will go more or less unfulfilled. The fall can come quickly.
Harvard Business Review
NOVEMBER 29, 2011
A classic example of this phenomenon, which I chronicled in my book Mavericks at Work , was the game-changing performance of Commerce Bank, one of the most colorful institutions in the history of retail banking. Ten years later, after a period of massive growth, the company sold itself to TD Bank in a stock transaction worth $8.5
Harvard Business Review
NOVEMBER 22, 2017
How do banks switch customer relationships from branch offices to mobile phone screens? For every company wrestling with evolutions in its strategy, success depends as much on matching the operating model to those evolutions as it does on the soundness of the strategy itself. sweetvenom/Getty Images.
Harvard Business Review
MAY 14, 2014
One of your better managers comes to you with the idea of setting up an internet bank. For the Pru, internet banking proved not to be a high margin industry and although it did successfully launch an internet bank, it has not had a good return on its investment. The CEO should, therefore, have been wary about this opportunity.
Harvard Business Review
OCTOBER 10, 2018
The consumer banking industry is notoriously difficult to enter, not least because most customers rarely switch banks. In some countries, people change spouses more often than they change banks. It has now become the largest bank in the country. These areas were underserved by the traditional banks.
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