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5 Steps to Build a Disruption Proof Business Model

Great Leadership By Dan

Banks, by Paypal, Venmo, and ApplePay. But you need the right culture for this approach, the right metrics (hint, the main KPI isn’t topline revenue) and the right resources. Taxis by Uber & Lyft. Hotels by AirBnB. You need a cushion of cash to allow you to focus on the long term.

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How is Big Data Transforming Your 80/20 Analytics?

Harvard Business Review

Indeed, even organizations where top management keeps their eyes glued to KPI-driven dashboards have trouble agreeing on what their Top Ten Most Important Customer/Client 80/20 analytics should be. Which 20% of suppliers are responsible for 80% of customer UX complaints? What 20% of customers facilitate 80% of the most helpful referrals?

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8 Reasons Companies Don’t Capture More Value

Harvard Business Review

They are listed below, each with an example: Profit maximization (long-term): A bank offers accounts to students at a special interest rate to attract a segment of customers whose incomes will later increase. First: Market share is a dangerous key performance indicator (KPI).

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The Right Way for an Established Firm to Do an Innovation Pilot with a Startup

Harvard Business Review

” A fintech start-up enjoyed greater success piloting a security offering with a global bank. The startup initially offered a similarly comprehensive approach, but the bank — driven by unhappy customer feedback — was interested in improving a particular aspect of the online user experience around security.

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Strategic Planning Steps

CO2

Because growth is unpredictable, it’s unwise to bank on a certain set of assumptions. Review all Key Performance Indicators (KPI) and select the top eight Choose two from each of the four Balanced Scorecard categories. The KPIs you select should drive the outcomes you and your organization hope to achieve.