Harvard Business Review

NOVEMBER 22, 2011

For example, in a global bank* I studied, the common goal was to grow combined sales to a specific customer segment by 40% over two years. This is what happened with the bank, too. This was the case for the cross-selling project in the bank. But what's good for each division wasn't the best for the bank overall.

Committee 14

Committee Insurance Incentives Banking 14

You're Not the Boss of Me

NOVEMBER 7, 2010

Leaders who operate from a platform of good manners and civility know that: Everyone likes to feel acknowledged and important I started my work life in the mailroom of a bank. It is my contention, though, that civility has just about everything to do with creating workplaces in which people can do their best work and businesses can thrive.

Blog 79

Blog Politics Self-aware Learning-by-Doing 79

Harvard Business Review

JUNE 19, 2017

In an agile organization, HR needs to provide the same services it’s always provided — hiring, professional development, performance management — but in ways that are responsive to the ongoing changes in the culture and work style of the organization. Consider the cautionary example of a large bank I recently worked with.

Agility 8

Agility Software Incentives Banking 8

You're Not the Boss of Me

MAY 5, 2009

upon a time, I worked with banking executives. Leadership News LeadershipNews: Check out Great Leadership by Dan blog post on new CBS show "Undercover Boss" [link] LeadershipNews: An insightful post on new research showing that companies' sustained high performance may simply be luck.

Delegation 45

Delegation Blog Wilde Learning-by-Doing 45

Harvard Business Review

JANUARY 26, 2015

Gail Kelly, CEO of the Westpac Group, one of Australia’s biggest banks and winner of the “Most Sustainable Company” award at the World Economic Forum in Davos this year, has spoken openly and honestly about her personal leadership legacy goals. Poor performance is dealt with quickly.

Self-aware 8

Self-aware Performance Review Leadership Development Tactics 8

Harvard Business Review

NOVEMBER 25, 2015

We saw this play out in retail, banking, telecommunications, and the fast food industry as well. In one hedge fund, the highest performing portfolio managers had higher total motivation. As a result, companies from Microsoft to Lear are moving away from performance review systems that foster unhealthy competition.

Motivation 8

Motivation Company Airlines Learning-by-Doing 8

Harvard Business Review

SEPTEMBER 26, 2016

Early in your career — whether it’s in banking, law, consulting or accounting — you will discover that all of your colleagues are as smart and hard working as you. Performance reviews emphasize firm and team contribution rather than individual performance. Vincent Tsui for HBR.

Emotional Intelligence 8

Emotional Intelligence Consultative Self-aware Career 8

You're Not the Boss of Me

JANUARY 9, 2011

I was a clerk for the foreign exchange Trading section of a major bank. Leadership News LeadershipNews: Check out Great Leadership by Dan blog post on new CBS show "Undercover Boss" [link] LeadershipNews: An insightful post on new research showing that companies' sustained high performance may simply be luck.

Blog 58

Blog Review Leadership Follow-up 58

You're Not the Boss of Me

JUNE 8, 2009

They were all rather small and I, also being rather small, seemed to be the only bank representative who could look them straight in the eye without having to sit down. The purpose of the lunch was to entertain a party of Chinese students. On meeting them I began to realize why I might have been chosen to participate.

Examples 48

Examples Bottom-up Long-term Influence 48

Women on Business

DECEMBER 3, 2012

Your Performance Reviews Are Frequent and Detailed. Finding yourself constantly writing self-assessments and sitting in your manager’s office, formally or informally, discussing your performance may seem like a hassle at the time, but it demonstrates that company management is keeping a watchful eye on your career development.

Career 247

Career Company Software Handbook 247

Harvard Business Review

SEPTEMBER 3, 2018

As my experiences from being a rookie accountant to a managing director at an investment bank have taught me, conversations between women have massive benefits for the individual and the organization. Don’t underestimate the power of women connecting and supporting each other at work. You and I are not going to be friends.”

Power 8

Power McKinsey Attrition Learning-by-Doing 8

You're Not the Boss of Me

MAY 11, 2009

I would compare those two leaders to the behavior of Ken Lewis of BOA, and John Thain of Merrill Lynch during the “bonus&# crisis; or any one of a number of Investment Bank CEOs as their empire was crumbling. How about Alan Schwartz from Bear Sterns telling all who would listen that there was plenty of cash on hand.

Delegation 40

Delegation Crisis Blog McCarthy 40

Harvard Business Review

MAY 13, 2013

In these organizational structures, you typically have two bosses: a "straight-line" direct boss, who is the person who prepares your performance review and decides on your raise; and a "dotted-line" boss, who may also assign you work but has less control over your review. It certainly worked for me. He really liked me.

Management 8

Management CFO Human Resources Report 8

Harvard Business Review

OCTOBER 10, 2017

In an experiment, we approached the call center of a bank’s consumer loans business. (We’ve Start to measure the effectiveness of the conditions that affect adaptive performance, from how you motivate people to how you build your organization’s structures, performance review systems, and planning processes.

Organization 13

Organization Tactics Call Center Metrics 13

Harvard Business Review

FEBRUARY 28, 2018

Although she was sad to see her longtime colleague, Anne Bank, go, she was more consumed with trying to figure out who should replace her. You’re still relying on information — performance reviews, résumés—that conceivably has bias baked into it,” Aliyah said. nicholas blechman for hbr.

Case Study 11

Case Study White Paper Analysis Brand Management 11

Harvard Business Review

JANUARY 30, 2013

If you think your manager wouldn't be open to that kind of discussion, Gulati advises looking at your last two annual performance reviews. "Do If your performance is stagnating despite your best efforts, you might want to quit before further reputational damage is done," he says. The cost of staying outweighed the benefits.

Reputation 13

Reputation Case Study Short-term Cost 13

Strategy Driven

AUGUST 3, 2012

What a Review Could Include: Among the components and professional specialties that could be represented in a performance review, per each branch on the Business Tree, include: Branch 1: Core business, core industry.

Review 57

Review Company Strategic Planning Industry 57

Harvard Business Review

OCTOBER 9, 2017

We waited four weeks between each wave to synchronize with monthly performance reviews and allow time for power dynamics to evolve. In the second study we tracked 363 supervisor-subordinate dyads at a commercial bank, extending the lag between each survey to six weeks.

Power 17

Power Real Estate Motivation Survey 17

Harvard Business Review

SEPTEMBER 5, 2016

Nearly all of these practices run counter to conventional banking wisdom, which holds that to be efficient a bank must consolidate operational activities and centralize decision making on matters like pricing and lending. Svenska Handelsbanken has consistently posted industry-beating cost-to-income and loan-loss ratios.

Cost 8

Cost Bureaucracy GDP Management 8

Harvard Business Review

JUNE 23, 2015

I studied cross-functional teams in industries including communications, software, pharmaceuticals, semiconductors, agricultural, chemical, manufacturers, retail, utility, consulting, internet software, government, insurance, and banking. Every project should be constantly re-evaluated.

Team 8

Team Project Software Engineering 8

Harvard Business Review

AUGUST 12, 2011

In another business practically synonymous with defaulting on the dreams of its customers, ING Direct grew to be one of the largest and most successful online banks over the last decade on the basis of its zealous advocacy for savings even in the midst of the decade of debt. That's because there is no place to hide.

McKinsey 13

McKinsey Banking Mission Statement Document 13

Strategy Driven

MARCH 11, 2011

These are my considered opinions, having conducted Performance Reviews, Strategic Planning and Visioning for other companies over 35+ years. In my opinion, deregulation, as a whole, has worked negatively upon business and society (banking, airlines, trucking, and broadcasting), and the SEC is no exception. Accounting.

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57