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Integrate Analytics Across Your Entire Business

Harvard Business Review

Develop a robust root cause analysis capability. Once CoE is created, the pod teams should perform root cause analyses to support the performance management process. They are not left alone to develop root cause analysis insights in a vacuum. Make collaborative decisions.

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Data Can Do for Change Management What It Did for Marketing

Harvard Business Review

Banks and lenders have predictive analytics engines that tell the lender the probability that a customer will pay them back. Housing market price changes can be more accurately predicted from analysis of Google searches than by a team of expert real estate forecasters.

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Identifying Root Causes Beats Quick Fixes Every Time

Frank Sonnenberg Online

Banks could sponsor investing clubs where members are given a small pot of money to invest in stocks of companies they have researched and that are meaningful to their communities. Food companies could sponsor healthy cooking clubs or car companies could sponsor go-cart race series.

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