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How Come So Many Smart Leaders Screw Up the Return to the Office?

Lead Change Blog

The tensions of returning to the office and figuring out the most effective permanent post-pandemic work arrangements are the topic of my newest book, Returning to the Office and Leading Hybrid and Remote Teams: A Manual on Benchmarking to Best Practices for Competitive Advantage. Why Are So Many Leaders Wary of Remote Work?

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Unlocking Creativity: Are These Creativity-Inhibiting Mindsets Holding You Back?

Leading Blog

I N AN IBM global survey of CEOs, the overwhelming consensus was that more than rigor, management discipline, integrity or even vision, successfully navigating an increasing complex world will require creativity. The Benchmarking Mindset. In a world where we must adapt or die, we need creative solutions.

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More Leaders, Faster

Lead Change Blog

With different working definitions of leadership, consensus on the answers to these questions, and others like them, was extremely difficult. We interviewed leaders, did global benchmarking, and read a couple hundred books on leadership. Who is capable of more responsibility? Whom do you recognize? Whom do you promote?

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Overcoming Leadership Myopia

Michael Lee Stallard

All the Six-Sigma, Lean, benchmarking and metrics in the world won’t help us lead people if we fail to recognize these realities. In addition to the right processes, leaders from the top down need to embrace the importance of conversation and be patient to develop a consensus on issues that are important to employees at large.

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Successful Fundraising: getting chosen over the competition

Strategy Driven

As a Buyer, before I bought anything I had to align my values-based criteria with my team’s often divergent and – conventional choice benchmarks aside – subjective, criteria. This is not a simple Q/A session, as much of their decision making criteria is unconscious.

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Match Your Innovation Process to the Results You Want

Harvard Business Review

Incremental innovations can be managed at the operating levels where the people know the customers/consumers best and decisions can be made in a more consensus-driven way with input and agreement between all stakeholder functions. Because consensus and familiar metrics are death to breakthrough. The risks-rewards are relatively low.

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The Best Sales Reps Avoid "Talkers"

Harvard Business Review

Our research, as discussed in our latest HBR article, " The End of Solution Sales ," shows us they've recognized something that average -performers haven't — this customer contact can't build the consensus required to get a deal done. They have little interest in speaking to outside vendors. They challenge the salesperson's claims.