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How Starbucks’s Culture Brings Its Strategy to Life

Harvard Business Review

” What most executive teams typically fail to do is to connect the company’s culture with how the company makes its strategy work. Over many years, Starbucks has built a capability to foster a relationship-driven, employees-first approach , which encourages staff to form close bonds with each other.

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Why Great Employees Leave “Great Cultures”

Harvard Business Review

Strategy and goal setting. If the original intent of an off-site retreat was to help teams bond, what needs to shift now that the company has tripled in size? These activities do two things, culture-wise: rally people around similar goals while also providing guidance on outcomes employees are expected to produce.

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You’re Never Too Experienced to Fake It Till You Learn It

Harvard Business Review

In my research on how experienced managers and professionals step up to bigger leadership roles, I have observed both the value and the difficulty of returning to our youthful, fake-it-till-you-learn-it strategies. “Thinking, as yet, was a feat beyond my reach. I had no base, no grounding,” Lewis writes.