article thumbnail

084: Scaling Up Excellence: Getting To More Without Settling For Less | with Bob Sutton

Engaging Leader

Or, if you have a key practice or mindset — for example, lean manufacturing — how do you […]. Or, if you have a key practice or mindset -- for example, lean manufacturing -- how do you spread it throughout your organization? That’s a question that Starbucks certainly struggled to answer.

article thumbnail

Why People Lose Motivation — and What Managers Can Do to Help

Harvard Business Review

A second way to activate people’s seeking systems is to create an experimental “safe zone” that includes play and supportive social bonding. For example, employees in a white-goods manufacturing plant in Italy learned about lean manufacturing by playing with Legos rather than cooktops. Experimentation.