Strategy Driven
AUGUST 11, 2023
Forging Strong Client Bonds: Trust and Loyalty In the business sphere, client relationships reign supreme. McKinsey & Company’s report underscores that robust client communication strategies breed customer retention and positive referrals. These skills fortify internal bonds and client ties seamlessly.
First Friday Book Synopsis
APRIL 21, 2013
I hope that at least a few of these recent posts will be of interest to you: BOOK REVIEWS Flat Army: Creating a Connected and Engaged Organization Dan Pontefract The Idea Factory: Bell Labs and the Great Age of American Innovation Jon Gertner To Save Everything, Click Here: The Folly of Technological Solutionism Evgeny Morozov [.].
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Coaching Tip
MAY 7, 2012
When McKinsey & Co. asked senior executives at 60 big companies recently why they are trying to advance women, "they laughed at us," says Dominic Barton, McKinsey's global managing director. The McKinsey study shows women in general opt at far higher rates than men for staff jobs, sometimes labeled "the pink ghetto."
Lead Change Blog
APRIL 7, 2020
Here’s an example of one such team ritual, and 35 other ideas to help you strengthen the bonds of your team.” Jon explains: “McKinsey & Company’s research suggests that 70 percent of change efforts fall short of their objectives or fail altogether. Follow Ken on Twitter @RapidStartLdr.
Strategy Driven
MARCH 23, 2016
Two bond issues had failed with warring camps arguing about educational quality and fiscal responsibility. When they addressed the concern about growth, the bond issue passed with over 70%. He earned his BA magna cum laude from Harvard and his MBA and JD from Stanford and previously led projects for McKinsey & Company.
Eric Jacobson
MAY 25, 2016
John Browne : When it comes to relationships with external stakeholders, research conducted by McKinsey shows that on average, 30 percent of a company’s value is at stake. It means that companies that break their bond of trust with society stand to lose out significantly.
Marshall Goldsmith
NOVEMBER 4, 2013
Traditional “bonds” between employees and organizations have changed. At the consulting firm McKinsey and Company, a Director may often have less detailed knowledge about a client than a more junior partner. The ideal leader is a person who builds internal and external partnerships. Partnering with direct reports.
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