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Do We Prefer Our Colleagues To Be Friendly Than Competent?

The Horizons Tracker

There was a particular focus given to the signaling of human capital, which is concerned with their competence and ability to do tasks well, and also their social capital, which concerns itself with things like one’s trustworthiness and friendliness.

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Making The Right Connections At Work

The Horizons Tracker

The key characteristic of brokering behavior is their ability to fundamentally change the social networks of other people. This is usually in a positive way in helping to create new relationships, but it can also be negative if relationships are severed or bonds are soured.

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Companies That Do Right by Their Workers Start by Elevating Their Definition of Success

Harvard Business Review

Those employees work at two of Britain’s most-admired retailers, John Lewis department stores and Waitrose supermarkets, each of which has carved out a powerful bond with customers, both of which have unveiled big innovations in terms of branding, merchandising, and e-commerce. Our focus is on social capital.”

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What to Do Before You Fire a Pivotal Employee

Harvard Business Review

As noted in research by Paul Adler and Seok-Woo Kwon at the University of Southern California, a well-designed employee network essentially makes up the “social capital” of a company, due to all the assets or resources that can be mobilized through the network. Employees with a high closeness (e.g., damage control).

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Case Study: Is Holacracy for Us?

Harvard Business Review

The project—Park 007—was a James Bond–themed amusement park with artificial ski slopes, cliffs for bungee jumping, roller-coaster rides, indoor water sports, casinos, cinemas, and two five-star hotels. But it would take a lot of social capital. Should Derek fight the holacracy initiative?