Starting change from the bottom – or without support from the top

Rapid BI

Starting change from the bottom – or without support from the top On a change management forum recently I come across this interesting post: Does anyone have any comments or experience about how it is possible to change the culture within a department without support from the top? The post Starting change from the bottom – or without support from the top appeared first on RapidBI.

La Rosa’s Pizzeria: Putting People First

Chart Your Course

A bottom-up Internal Customer Satisfaction Index (ICSI) is conducted twice a year with all employees. They address specific behaviors and come up with action plans for improvement that can be tracked daily. Good Places to Work Growing a Business Human Resource Management Job SatisfactionGregory P. Smith. . The service and food industry probably has the lowest retention and highest turnover of all the industries in the United States.

Change Your Company with Better HR Analytics

Harvard Business Review

The good news is that Big Data is making a difference in places and ways you might not expect, particularly in human resources. HR analysts need to apply data to the business issue (a top-down approach), rather than using an unnecessary amount of resources for bottom-up data mining.

Crowdsource Your Performance Reviews

Harvard Business Review

Forty-five percent of human resources (HR) leaders don't think annual performance reviews are an accurate appraisal for employees' work. These stats, from a recent survey by Globoforce and the Society for Human Resource Management (SHRM), show that HR has lost confidence in the traditional review process. Giving feedback Human resources HR SHRM

The Rainmaker Fab Five Blog Picks of the Week

Sales Wolf Blog

SHRM - Society for Human Resource Managment Indispensible for the HR Professional! Cathy Missildine-Martin, Profitability Through Human Capital : 7 Ways HR Can Lead Strategy Execution - Strategy is arguably one of the more exciting and captivating elements of leadership and management.

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The Big Picture of Business – Diversity is Important for Business

Strategy Driven

Diversity is about so much more than human resources issues. It is a mindset that must permeate organizations from top-down as well as bottom-up. In either, one element still sinks to the bottom.

The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

It is a mindset that permeates organizations from top-down as well as bottom-up. That means doing things correctly the first time, without wasting counter-productive time in cleaning up mistakes. TQM has increased profitability in some corporations up to six times.

How One Nonprofit Is Expanding Health Care for the Uninsured

Harvard Business Review

If the Affordable Care Act unravels in the near term, the number of insured could creep back up to 50 million, the level in 2009. We have a crisis in health care delivery, and if we can fix that problem we’ll have more than enough resources to cover all the uninsured and underinsured.

A 5-Part Process for Using Technology to Improve Your Talent Management

Harvard Business Review

At the law firm Allen & Overy, the idea of replacing traditional, annual performance appraisals with a technology-enabled continuous feedback system did not come from human resources. Now it’s much more bottom-up because you have to experiment, you have to do things that are relevant in the field. But if middle managers wind up caught in bureaucratic procedures and rule-enforcement mindsets, implementations will falter. Walker and Walker/Getty Images.

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