Persuasive Powerhouse

SEPTEMBER 20, 2010

Research is showing that the heart can learn and send out dopamine (a pleasure chemical that influences behavior) and oxytocin (a chemical associated with the feeling of love). Most people, including myself would always associate these chemicals with the brain and nervous system.

BPM 185

BPM Chemicals Emotional Intelligence Blog 185

First Friday Book Synopsis

MARCH 24, 2011

Here is an excerpt from an article written by Brad Power for the Harvard Business Review blog (March 7, 2011). To read the complete article, check out other articles and resources, and/or sign up for a free subscription to Harvard Business Review’s Daily Alerts, please click here. * * * When they set out to [.].

Process 85

Process Review Article Blog 85

Harvard Business Review

MARCH 7, 2011

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). Most missionaries of the BPM religion come from a heritage in information technology.

Six Sigma 15

Six Sigma BPM Process Hammer 15