HR should be at the heart of process improvement
Chartered Management Institute
MARCH 22, 2012
What is the problem is that you're changing the way people work, and making sure that two years from now, they don't go back to their old habits while also trying to circumvent [what they were told to change]," Elise Olding, research director, BPM group at Gartner. Does your HR team drive organisational development?
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