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November 2011 Edition - Strategy Execution Newsletter - On Managing Processes

Six Disciplines

In this month's issue, we're focusing on managing processes. THE "BEST OF PROCESS MANAGEMENT" - FROM THE SIX DISCIPLINES BLOG. Managing Alignment As A Process. External Resources On Managing Processes. Business Process Management articles (BPM Institute) (Oct 2011). Find out how! The Fundamentals.

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Do Your Business Process Metrics Measure Up?

Strategy Driven

Peter Fingar, co-author of Business Process Management : The Third Wave , then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?”. Make Metrics Visible and Accessible – Having workers, managers, supervisors, and executives see metrics helps employees make decisions and take action.

Metrics 52
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Macro Maps Help You Align Processes and Strategy

Strategy Driven

I suggest starting with a small group of executives/managers who know the work of the department or division. (If With the managers: Begin with listing the customers – the people who receive or use the output. Explain how you built the first draft of the map with the managers, and what its components are. About the Author.

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Five Coaching Tips to Help Business Process Management Leaders Succeed

Strategy Driven

When organizations want to build a process culture, they need to identify leaders for each process improvement effort—namely an Executive Sponsor, Process Owner, Project Lead and Business Process Management (BPM) Team Facilitator. Remember that the Executive Sponsor and Process Owner may be new to these BPM roles.

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5 Early Warning Signals for a BPI Project

Strategy Driven

Let’s look at the stages of the BPM Methodology and identify early warning signals and then suggest some countermeasures that are helpful to get things righted again. This graphic shows the four stages of the BPM Methodology and the detailed phases of stage 2, the Business Process Improvement Project. Picasso and Project Management.

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Avoid the Improvement Hype Cycle

Harvard Business Review

The result: Employees get confused and cynical (senior management's "flavor of the month"). Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.) Under the guidance of external coaches, the $7.2

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How Cloud Computing Is Changing Management

Harvard Business Review

Theories and practices of management often spring from the opportunities created by new technologies. Client-server technology begat enterprise resource planning systems, and the consequent system-wide visibility that was required for what we call business process management (BPM). yagi studio/Getty Images.