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Avoid the Improvement Hype Cycle

Harvard Business Review

Thus, today we have a number of process "religions": Statistical Process Control was followed by Total Quality Management, Business Reengineering, Six Sigma, Lean, and Business Process Management (BPM, which emphasizes process management software). Brad Power is a consultant and researcher in process innovation.

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Uniting the Religions of Process Improvement

Harvard Business Review

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). Most missionaries of the BPM religion come from a heritage in information technology.

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How Cloud Computing Is Changing Management

Harvard Business Review

Client-server technology begat enterprise resource planning systems, and the consequent system-wide visibility that was required for what we call business process management (BPM). BPM reflected the interactions of different stakeholders, from product creation through supply chain to final assembly. How organizations are changing.