Uniting the Religions of Process Improvement
Harvard Business Review
MARCH 7, 2011
When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). In addition, Lean converts have a predisposition against adopting large, centralized IT solutions, which may cause them to ignore useful approaches from the BPM religion. He is currently conducting research with the Lean Enterprise Institute.