Avoid the Improvement Hype Cycle
Harvard Business Review
MARCH 23, 2011
The result: Employees get confused and cynical (senior management's "flavor of the month"). To show how different it is, we have special words to describe them such as " Master Black Belt ," " DMAIC ," " Kaizen ," " A3 ," and " SIPOC.". For example, you could use "continuous improvement" instead of "kaizen."
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