Avoid the Improvement Hype Cycle
Harvard Business Review
MARCH 23, 2011
To show how different it is, we have special words to describe them such as " Master Black Belt ," " DMAIC ," " Kaizen ," " A3 ," and " SIPOC.". Thus, today we have a number of process "religions": Statistical Process Control was followed by Total Quality Management, Business Reengineering, Six Sigma, Lean, and Business Process Management (BPM, which emphasizes process management software). For example, you could use "continuous improvement" instead of "kaizen."