Chartered Management Institute

MARCH 22, 2012

What is the problem is that you're changing the way people work, and making sure that two years from now, they don't go back to their old habits while also trying to circumvent [what they were told to change]," Elise Olding, research director, BPM group at Gartner.

Process 69

Process BPM Compliance Software 69

Harvard Business Review

JANUARY 7, 2013

Leading organizations are already using the power of social media to shape their business process management (BPM) agendas. Social BPM can identify and validate those processes that really make a difference, such as the airline's social media campaign which contributed to the experience of select customers.

BPM 8

BPM Media Process Airlines 8

First Friday Book Synopsis

MARCH 24, 2011

Here is an excerpt from an article written by Brad Power for the Harvard Business Review blog (March 7, 2011). To read the complete article, check out other articles and resources, and/or sign up for a free subscription to Harvard Business Review’s Daily Alerts, please click here. * * * When they set out to [.].

Process 85

Process Review Article Blog 85

Harvard Business Review

MARCH 23, 2011

Thus, today we have a number of process "religions": Statistical Process Control was followed by Total Quality Management, Business Reengineering, Six Sigma, Lean, and Business Process Management (BPM, which emphasizes process management software). Brad Power is a consultant and researcher in process innovation.

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

MARCH 7, 2011

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). Most missionaries of the BPM religion come from a heritage in information technology.

Six Sigma 15

Six Sigma BPM Process Hammer 15

Harvard Business Review

FEBRUARY 8, 2018

Client-server technology begat enterprise resource planning systems, and the consequent system-wide visibility that was required for what we call business process management (BPM). BPM reflected the interactions of different stakeholders, from product creation through supply chain to final assembly. How organizations are changing.

Management 12

Management Software BPM Technology 12