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Understanding the Importance of Business Process Design

Strategy Driven

Business Process Design is one of the most critical steps of BPM that needs to be designed after the proper analysis and detection. The core purpose is the identification and implementation of the optimized process that ideally meets the expected requirements as per the strategic business needs.

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The manager as coach

Chartered Management Institute

Whilst the improvement of process is a mature activity, with methods such as lean, six sigma and BPM decades old. Continuous improvement is one of those areas that no organisation can afford to overlook. You are not watching this post, click to start watching read more

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Warning: Your best practices stink

Chartered Management Institute

Methodologies abound to help organisations achieve process excellence, be that through lean, six sigma or BPM. The findings chime with recent research by the Process Excellence Network, revealing that poor employee engagement was the single biggest barrier to adopting best practice, as voted for by 47% of respondants.

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Uniting the Religions of Process Improvement

Harvard Business Review

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). That is, they try to build continuous improvement into their DNA.

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Uniting the Religions of Process Improvement

First Friday Book Synopsis

Here is an excerpt from an article written by Brad Power for the Harvard Business Review blog (March 7, 2011). To read the complete article, check out other articles and resources, and/or sign up for a free subscription to Harvard Business Review’s Daily Alerts, please click here. * * * When they set out to [.].

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Five Coaching Tips to Help Business Process Management Leaders Succeed

Strategy Driven

The question is, do your executives have the skills and experience to lead a cross-functional process focused organization? This blog focuses on how to motivate, engage, and coach the Executive Sponsor and Process Owner during a Business Process Improvement (BPI) project. The Process Owner is oriented inward toward the process.

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Avoid the Improvement Hype Cycle

Harvard Business Review

New process improvement initiatives tend to start with some hype. Finally: "This may sound like process improvement programs that failed here before, but believe me, this is much better. Companies that practice process improvement have been victims of this hype cycle for decades. Under the guidance of external coaches, the $7.2