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BPM should focus on people, not technology

Chartered Management Institute

The breadth and variety of BPM tools has never been greater, yet the increasing availability of tools has not increased the success of BPM projects. The biggest barrier to BPM success is so often human related. So your BPM efforts should start with one relatively easy and well-defined problem that you need to address.

BPM 82
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5 ways to avoid BPM failure

Chartered Management Institute

At a time when making our organisations more efficient has seldom been more important, business process management promises much. When properly executed, business process management efforts can enact significant process improvement across their organisations. Adi Gaskell is head of online at the Process Excellence Network.

BPM 70
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Fueling Business Process Management with the Automation Engine that Can!

Strategy Driven

Organizations deploy automation technologies as the primary resource in their Business Process Management. Gone are the days were BPO meant Business Process Outsourcing, with Robotic Process Automation technology fueling new millennium enterprises, BPO has taken on a new meaning, Business Process Optimization.

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Macro Maps Help You Align Processes and Strategy

Strategy Driven

When organizations first start doing process improvement they use a myriad of ways to decide which processes to improve first, such as: IT bought some software and needs to install it, so let’s look at the current process first. A department wants to improve the process because it would help in a key initiative.

Process 58
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HR should be at the heart of process improvement

Chartered Management Institute

I wrote recently about the importance of placing people at the heart of your process improvement efforts and avoiding the trap of focusing on technology. Regular HBR contributor Brad Power believes that HR are kingmakers of any process improvement effort. Adi Gaskell is Head of Online at the Process Excellence Network.

Process 69
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Transforming Finance: The Role of a Financial Technology Company in the Digital Age

Strategy Driven

Finance digital transformation involves leveraging cutting-edge technologies for better operational efficiency and enhanced strategic decision-making. Streamlined processes lead to cost savings over time, while real-time data insights help leaders to make informed choices. In that case, the company still needs to be more efficient.

Finance 110
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Five Coaching Tips to Help Business Process Management Leaders Succeed

Strategy Driven

The question is, do your executives have the skills and experience to lead a cross-functional process focused organization? This blog focuses on how to motivate, engage, and coach the Executive Sponsor and Process Owner during a Business Process Improvement (BPI) project. The Process Owner is oriented inward toward the process.

BPM 56