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Avivah Wittenberg-Cox on Gender, Generations, and the Workplace of Tomorrow

HR Digest

The 20-first brand came from the idea of moving from 20th-century thinking and practices to more future-oriented, 21st-century leadership responding to global realities. Understanding differences in order to anticipate and serve customer needs and develop the best talent from across the globe.

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The Dos and Don’ts of Crowdfunding Your Company

Steve Farber

Businesses like restaurants and microbreweries–those with strong brand loyalty that can quickly connect to a large crowd of customers and supporters–have been early adopters. Around 120 companies raised some level of money this year using this method. So here’s the million-dollar question: Is it for you?

Company 71
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Personal Needs vs. Customer Relationships

Strategy Driven

Some compile complex Customer Relationship Management algorithms to develop and maintain these relationships. As in all interpersonal relationships, from friendships, to marriage, to company and client, trust and the promise of mutual benefits are the foundation for growth and development. Emotional Needs Not Yet a Business Priority.

Aaker 64
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What Google “Glassholes” Reveal About Managing Innovation

Harvard Business Review

Innovation increasingly blurs technical and marketing distinctions between “ lead users ” and “early adopters.” That challenges how organizations need to manage, learn from and even brand their first-generation customer communities. Your lead users or early adopters may be technically brilliant.

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Which Social Network Makes Your Customers Buy?

Harvard Business Review

Looking to develop and launch our business, we set our sights on one particular network — StockTwits. We developed a strategy to accomplish three goals across this social network: customer development, brand awareness, and traditional marketing and customer acquisition.

Ries 8
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Produce Content Marketing That Customers Care About

Harvard Business Review

So Adobe invested in R&D and made some analytics-based acquisitions in order to develop a platform to make that possible. Those insights came from the research Adobe had done to develop the platform, as well as the data the platform was already generating from early adopters. Retailers were all ears.

Content 10
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Why Nokia's Collapse Should Scare Apple

Harvard Business Review

Nokia had won by promising, communicating, consistently delivering, and relentlessly improving straightforward, relevant customer benefits, in line with its easily understood brand promise, "connecting people". In 2004, three years before the iPhone, it rejected a proposal to develop a Nokia online applications store.