Remove Brand Remove Development Remove Early Adopters Remove Technology
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What Google “Glassholes” Reveal About Managing Innovation

Harvard Business Review

Innovation increasingly blurs technical and marketing distinctions between “ lead users ” and “early adopters.” That challenges how organizations need to manage, learn from and even brand their first-generation customer communities. Your lead users or early adopters may be technically brilliant.

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Why Nokia's Collapse Should Scare Apple

Harvard Business Review

Nokia had won by promising, communicating, consistently delivering, and relentlessly improving straightforward, relevant customer benefits, in line with its easily understood brand promise, "connecting people". In 2004, three years before the iPhone, it rejected a proposal to develop a Nokia online applications store.

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How P&G and American Express Are Approaching AI

Harvard Business Review

There is a tendency with any new technology to believe that it requires new management approaches, new organizational structures, and entirely new personnel. That impression is widespread with cognitive technologies — which comprises a range of approaches in artificial intelligence (AI), machine learning, and deep learning.

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3M's Sustainability Innovation Machine

Harvard Business Review

But most importantly, I heard about some great new products and technologies. I saw this technology paired seamlessly with some regular fluorescent lighting and working well in an interior conference room. It's also remarkably safe for users and technology — you can safely dip an iPhone in the stuff.

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What BMW’s Corporate VC Offers That Regular Investors Can’t

Harvard Business Review

This meant that the company was leaving out huge innovation potential — thousands of startups with billions of funding — that could help BMW innovate anything from core vehicle technology (batteries, sensors, artificial intelligence software) to manufacturing innovations (internet of things, cybersecurity, robotics).

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Do People Really Want Smarter Toothbrushes?

Harvard Business Review

Technology advancements are quickly outpacing traditional use cases, making the design and development of meaningful products harder than ever. With the growth customer identified, the next step is to develop a strong understanding of the problem to solve, especially through exploratory research with potential users.

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A Dedicated Team of Problem Solvers Can Help Big Companies Act Like Lean Startups

Harvard Business Review

” That’s why he urges startups to “get out of the building” and talk to potential customers before beginning product development in earnest. It is the passionate early adopters who help you to gain traction, see what works and what else may be needed to make the product successful.