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How to improve Klout Score

CEO Blog

Klout is a scoring system that weighs influence in social media. There is a great book Return on Influence - The revolutionary Power of Klout, Social Scoring, and Influence Marketing by Mark Schaeffer that inspired this post. My Klout score is 43 and in reading what I have influence in I surprised myself.

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People Are the New Channel

Harvard Business Review

Externally, this means a shift in the relationship between customers and brands. The two most important principles that emerged are that customers make the best brand advocates, and entire organizations make for the best marketing teams. Externally, empower your customers to be brand advocates. The results? The results?

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What We Know, Now, About the Internet’s Disruptive Power

Harvard Business Review

Supplier relationships, brand identity, process coordination, customer loyalty, and many switching costs were all forms of information. The implications of that insight were becoming obvious for companies that sold information, like newspapers and encyclopedias. But every business is an information business, they stressed.

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