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How One Startup Developed a Sales Model That Works in Emerging Markets

Harvard Business Review

This taught us that as an unfamiliar brand with a fixed retail shop, it’s really hard to acquire customers, especially if people have to go out of their way to find you. Experiment #5: Microfinance Institutions. Customers show up regularly to take out loans, arrange payments, and track their finances.

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3 Things Driving Entrepreneurial Growth in Africa

Harvard Business Review

Another example is FunKidz, an upmarket Kenyan furniture brand that relies on Disney-like animal characters with an African twist. Java House’s affluent customers, hungry for African brands catering to their needs, trust the company’s quality. It has managed to combine international standards with African tastes.

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The Smart Way to Make Profits While Serving the Poor

Harvard Business Review

This "low price, low margin, high volume" model has held sway for more than a decade, largely on the basis of Hindustan Unilever's success in selling Wheel brand detergent to low-income consumers in India. Peer groups also drive up the size of sales transactions: A single sale aggregates the demand of many customers.