Why Leaders Need To Stop Using Performance Reviews

Tanveer Naseer

I don’t like performance reviews. Here are three thumbnail cases against performance reviews that you should find terrifying. Argument 1: Performance reviews can put off for up to a year what needs attention now Performance reviews can be a passive-aggressive haven for managers afraid to lead in the present. In most corporations, you can guess the review would be harsh. It’s not about a performance review.

5 Reasons For Regular Customer Service Performance Reviews

Tanveer Naseer

Here, we look at the facts and explain why it is imperative that skills and performance are reviewed regularly. For instance, RightNow found that 73 percent of consumers say friendly customer service staff can help them to “fall in love” with a brand. Customer service influences your reputation Another reason why it is important to review your customer service is because it has a huge bearing on your reputation.

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Prompt, Precise Performance Reviews

Tony Mayo

During the review on the following day, you simply assess the data and discuss how performance compares with objectives. Tony] The reason for this is twofold: first, the notes allow you to verify the individual’s understanding of the review; second, the notes increase consistency from one review to the next. Pressure can be increased simply by increasing the frequency of reviews.

9 Ways to Strengthen Your Personal Brand

Let's Grow Leaders

9 Ways to Strengthen Your Winning Well Brand. If your brand could use a power boost, take a step back and give your brand a Winning Well refresh using these nine approaches. There’s nothing better you can do to enhance your brand than having a long track record of success. . You build a brand by playing the game, not by measurement and commentary. . Expand your Expertise If you want to build your brand, get very, very good at something important.

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5 Questions To Ask At Your Next Employee Performance Review

Eric Jacobson

Wednesday, September 1, 2010 5 Questions To Ask At Your Next Employee Performance Review Here are five important questions you, as a manager and leader, should ask during employee performance reviews: What have I done to help - or hinder - your job performance? What can I do in the next review period to help you achieve/improve? The Five Points Of Professionalism How To Talk About Poor Performance With An Employe.

Ten Years After Ford’s Spectacular Turnaround, What Alan Mulally Reveals About Brand-Inspired Cultural Revolution

Great Leadership By Dan

HIs leadership of the venerable Ford Motor Company's recovery from the Great Recession of 2008 has been celebrated and analyzed from many perspectives -- the development of industry-leading products and partnerships with technology and consumer electronics companies , the revival of the Taurus brand, the consolidation of global operations into a single business unit, etc. But one angle that hasn't yet been covered is the brand-inspired cultural revolution he led inside the organization.

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The Performance Review & Some Ugly Truths | You're Not the Boss of Me

You're Not the Boss of Me

You’re Not the Boss of Me Skip to content Home About Me About This Blog ← The Dreaded Performance Review When Change Hits “Upside the Head” → July 21, 2009 · 1:18 am ↓ Jump to Comments The Performance Review & Some Ugly Truths Last week, I wrote a post about “The Dreaded Performance Review”, something that everyone so loves to hate. For People Who design Performance Review Systems Keep the process simple.

Brand New Resources for New and Longtime Leaders

Kevin Eikenberry

Consulting Speaking Training Products KevinEikenberry.com About Blog Home Blogs I Like Leadership Learning Subscribe Brand New Resources for New and Longtime Leaders by Kevin Eikenberry on October 18, 2010 in Leadership , Learning In early 2011 my next book, co-authored with Guy Harris, will be published.

How Women Can Develop — and Promote — Their Personal Brand

Harvard Business

We all know developing a personal brand is valuable, since a strong reputation can put you on the radar for exciting career opportunities. Research by Sylvia Ann Hewlett at the Center for Talent Innovation shows that cultivating your personal brand is one of the best ways to attract a sponsor — and professionals with sponsors are 23% more likely than their peers to be promoted. Your brand is also a powerful hedge against professional misfortune.

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How to Promote Yourself

Career Advancement

At a performance review, meeting with executives, or introduction to a new client, you’ll have just the right examples of particular skills or competencies you want to highlight. Branding Career Advancement Career Development Getting Ahead Increase Visibility Perception Real Leaders, Real Stories Self-Promotion Speak Up at Work Work Promotion

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How to Promote Yourself

Career Advancement

At a performance review, meeting with executives, or introduction to a new client, you’ll have just the right examples of particular skills or competencies you want to highlight. Branding Career Advancement Career Development Getting Ahead Increase Visibility Perception Real Leaders, Real Stories Self-Promotion Speak Up at Work Work Promotion

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How To Talk About Poor Performance With An Employee

Eric Jacobson

Tuesday, December 7, 2010 How To Talk About Poor Performance With An Employee As a leader, the time will come when you will have to speak with an employee about his or her poor performance. Perhaps that time is now as you conduct year-end performance reviews. Tell him what performance is in need of change and be specific. Set expectations of performance improvement and timeframe, and get his agreement on the desired outcome.

Tips For Conducting More Effective Performance Appraisals

Eric Jacobson

Friday, June 25, 2010 Tips For Conducting More Effective Performance Appraisals Im a big fan of Sharon Armstrongs, The Essential HR Handbook , and now shes released her newest book, The Essential Performance Review Handbook. Armstrong admits that performance appraisals can be one of the most anxiety-provoking aspects of ones work life for both supervisors and employees. The Five Points Of Professionalism How To Talk About Poor Performance With An Employe.

Playbook for a New Leader’s First 90 Days on the Job

Great Leadership By Dan

1) Focus on Learning and Listening Prior to starting a new role, read as much as you can, for as far back as you can about the business, strategy, plans, performance, people, opportunities, and challenges. This is your first opportunity to establish your personal brand.

Women Faced with a Career Change – What do I do next?

Women on Business

Review performance reviews to see how others have described you. Start building your brand (see blog from Churchill Leadership Group – [link]. Do you have sponsors who can support and power your brand for you to help you achieve this career goal? Jayne Jenkins CEO, Churchill Leadership Group (learn more about Jayne at the end of this post). No matter what your age, it’s challenging to switch to a completely new career.

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How to Create Millennial Leaders in Your Organization

Great Leadership By Dan

Many organizations don''t offer an annual performance review and most don''t even offer a quarterly one, based on our new research. Dan Schawbel is a Gen Y career and workplace expert, the Founder of Millennial Branding and the author of Promote Yourself: The New Rules For Career Success (St. Guest post from Dan Schawbel: Companies of all sizes have a new generation that''s quickly rising up the ranks.

Complimentary Resource – The Next Step in Performance Management: Blending Formal and Social Approaches

Strategy Driven

The Next Step in Performance Management : Blending Formal and Social Approaches. How can traditional performance reviews be made better, without losing the proven benefits they bring? Find out how to integrate peer input from social tools with formal reviews and discover: The compelling business value of social tools. Why you still need a formal employee performance review process. Ways to balance employee evaluation and performance coaching.

5 Critical Skills You Will Need to Hit the Ground Running After College

Leading Blog

eBay offers classes on managing your personal brand (because graduates usually can’t set goals for themselves), giving an elevator pitch (they often can’t get to their point fast enough), managing your calendar (once again, time management), and performance reviews.

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You'll Never Know Until You Ask :: Women on Business

Women on Business

Let’s look at the situation of a salary negotiation or performance review. 8 Tips to Prepare for Your Performance Review A performance review is a great opportunity to showcase your.

Is the Customer Always Right? | N2Growth Blog

N2Growth Blog

Negative Brand Impact : If it isn’t bad enough already, a lost account can easily have a negative impact on future sales due to spreading the news of their bad experience with your company. This will not only impact your revenue, but can also taint your brand equity. There is in fact a point where “bad customers&# can erode margins, negatively affect morale, or even tarnish a brand.

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Fixing Quality Control Issues Is Easier Than You Think

Strategy Driven

If there are issues, customers will moan about them in online reviews and cause your ratings to crater. Prospects will then see these reviews and give your brand a wide berth. Performance reviews are a case in point.

A Guilty Conscience = A Great Hire??? :: Women on Business

Women on Business

Keep in mind, there is a big difference between guilt-prone and guilty) Guilt-ridden people make better employees, tend to work hard, perform better and are less likely to call in sick. According to research done by Francis Flynn, Director of the Center for Leadership Development and Research at Stanford University (as reported in The January/February 2011 edition of Harvard Business Review), guilt-prone individuals unequivocally make great employees.

Why you need measurable goals and a frank coach

Tony Mayo

Click here for another post on his research. ) “When people rate themselves on any dimension that’s ambiguous – their managerial skills, their interpersonal skills, their grammar, or their test-taking ability – there’s zero correlation between their self-perception and their performance. For Executives , Performance Reviews [link] Speaking Agent Ha!

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52 Discoveries Leaders Can Implement Quickly

Eric Jacobson

During those, review successes and barriers and align and reset priorities. Question: What are the five conversations so important for managers to use with employees to drive performance? So, they then perceive that the whole performance management process is unfair.

The Irony of Positive Thinking

Tony Mayo

Coaching , Depression , For Executive Coaches , For Executives , Happiness blog comments powered by Disqus « Happiness is simple–and subtle Prompt, Precise Performance Reviews » Tony Mayo, Top Executive Coach, is located in Reston, Virginia 20190 Ranked in Top 3% by Technorati & Alexa !

Hsee's Happiness Heuristics

Tony Mayo

For Executives , Happiness , Research blog comments powered by Disqus « Prompt, Precise Performance Reviews Fundamental Management is Fundamental Psychology » Tony Mayo, Top Executive Coach, is located in Reston, Virginia 20190 Ranked in Top 3% by Technorati & Alexa !

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Twitter Weekly Highlights for 2011-03-18

Tanveer Naseer

RT @ patriciamknight : RT @ TanveerNaseer Coffee House Book Review – “Wikibrands” by Sean Moffitt & Mike Dover bit.ly/dQQ2hS dQQ2hS Great review! #. RT @ WikiOrgCharts @TanveerNaseer ‘s review of “Wikibrands&# celebrates org. Brand # marketing in social media – Coffee House # Book Review: “Wikibrands&# [link] #. Six Steps To Coping With A Tough Employee Performance Review by @ MeghanMBiro [link] # HR #leadership #.

The Rainmaker 'Fab Five' Blog Picks of the Week

Sales Wolf Blog

Charlie Judy, HR Fishbowl : Goal-Setting is as Easy as 1 + 3 - For many organizations it is time for performance reviews and setting goals for the coming year. Charlie Judy, HR Fishbowl : Goal-Setting is as Easy as 1 + 3 - For many organizations it is time for performance reviews and setting goals for the coming year.

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52 Powerful Discoveries For Workplace Leaders

Eric Jacobson

Instead, turn to it to advise you on whichever burning issues your organization faces right now—select those from the 50 breakthrough findings by Gallup that are grouped into five main book sections : Strategy Culture Employment Brand Boss to Coach The Future of Work Some of my favorite key takeaways from the book are: 70 percent of the variance in team engagement is determined solely by the manager. During those, review successes and barriers and align and reset priorities.

Power 50

The Secrets Of Great Scaling

Strategy Driven

You’re a small business now, and you want all the financial stability and branding strength of a large one. If your customers become dissatisfied with your performance, you’re going to have a very hard time retaining them, and continuing to grow at a healthy rate. Whether you axe paperback to revive the company or do away with things like performance reviews altogether, you need to be aware that certain things will need to go, and holding onto them will only drag your company down.

How To Challenge Your Employees When You Are Away On Business

Strategy Driven

Weekly reviews. If you start off right at the beginning with this kind of culture of feedback and performance reviews, it won’t seem out of the ordinary if you continue to do it even when you’re working away from your usual location. Make it clear that you are there to help if they need assistance, otherwise, if the task is brand new and too challenging, you might still have problems. Being a traveling business owner can have its difficulties sometimes.

Design Your Employee Experience as Thoughtfully as You Design Your Customer Experience

Harvard Business

performance planning, feedback, and review. The best customer experiences bring the company’s distinctive brand values and attributes to life, and the same is true of employee experiences. Companies should design them to align with the priorities and differentiators of their brands. If personalization and personal care is what distinguishes a brand, then the employee experience at that company should deliver on those values.

March 2013 Leadership Development Carnival

Jesse Lyn Stoner Blog

Wally Bock of Three Star Leadership Blog points out “there should be no surprises at annual performance review time.” In Performance Reviews Made Effective , Wally offers sound advice that will not only make them more effective, but also helpful instead of painful. Anna Farmery of The Engaging Brand tells us it’s the little spontaneous gestures that mean so much in What is the Customer Experience.

Developing Employees’ Strengths Boosts Sales, Profit, and Engagement

Harvard Business

The study examined the effects those interventions had on workgroup performance. Ninety percent of the workgroups that implemented a strengths intervention of any magnitude saw performance increases at or above the ranges shown below. This best practice has a profound impact on performance. Focus performance reviews on the recognition and development of employees’ strengths. Tie the organization’s strengths-based culture to its larger brand.

JUST ASK LEADERSHIP: WHY GREAT MANAGERS ALWAYS ASK THE RIGHT QUESTIONS

CO2

Just Ask” leadership Business schools don’t teach courses on question asking, so leaders typically don’t study and analyze questions the way they would a quarterly report or a performance review. Pulse Meme Feed What Is Your Brand Against? RSS Feed Schedule a Call Free E-Book Assessment Test Coffee Schedule Coaching Lunch About Us CO2 Story Our Approach Our Successes Our Executive Coaches Gary B.

The Power of Diversity

You're Not the Boss of Me

You’re Not the Boss of Me Skip to content Home About Me About This Blog ← Facing the Blank Wall A Year in Review…and a Hint at What’s Next → December 26, 2010 · 4:00 pm ↓ Jump to Comments The Power of Diversity wanted to write a piece on diversity because there is such an opportunity for leaders to create something wonderful simply by understanding the uniqueness that each person brings to the workplace and what can be created because of it.

What to Do If Your Career Is Stalled and You Don’t Know Why

Harvard Business

Having delivered seven years of breakthrough performance and nearing retirement, she was eager to select and prepare her successor. ” As it turns out, for eighteen years Tom had received stellar performance reviews and top bonuses on the strength of his performance. “Executive presence” was mentioned in several reviews as an improvement area, but without any specifics, Tom had no idea what the real issue was and how damaging it could be to his career.

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To Be A Better Leader

You're Not the Boss of Me

Announces Social Media, Branding & Diversity Strategies" by @ bizshrink. Leadership News LeadershipNews: Check out Great Leadership by Dan blog post on new CBS show "Undercover Boss" [link] LeadershipNews: An insightful post on new research showing that companies' sustained high performance may simply be luck. link] LeadershipNews: A Leadership Crisis or a Branding Issue?

People Skills Are Hard Skills - More Than You Know

Building Personal Strength

People skills are “hard” skills because in almost every job, they’re crucial to workplace performance. This turns out to be harder than learning a brand new skill. When you try to improve the way a person performs a people skill, the new pattern has to compete with the old, comfortable pattern that’s causing the problems. All the proponents of people skills fall short of describing the true scope of this element of workplace performance.

Leadership & The Value Of An Inquiring Mind

You're Not the Boss of Me

Announces Social Media, Branding & Diversity Strategies" by @ bizshrink. Leadership News LeadershipNews: Check out Great Leadership by Dan blog post on new CBS show "Undercover Boss" [link] LeadershipNews: An insightful post on new research showing that companies' sustained high performance may simply be luck. link] LeadershipNews: A Leadership Crisis or a Branding Issue?

My Next Beginning…A Reflection on Change

You're Not the Boss of Me

Announces Social Media, Branding & Diversity Strategies" by @ bizshrink. Leadership News LeadershipNews: Check out Great Leadership by Dan blog post on new CBS show "Undercover Boss" [link] LeadershipNews: An insightful post on new research showing that companies' sustained high performance may simply be luck. link] LeadershipNews: A Leadership Crisis or a Branding Issue?

Failure, the Other “F” Word | You're Not the Boss of Me

You're Not the Boss of Me

You’re Not the Boss of Me Skip to content Home About Me About This Blog ← Workplace Democracy – A Genie in A Bottle The Dreaded Performance Review → July 6, 2009 · 9:36 pm ↓ Jump to Comments Failure, the Other “F&# Word Failure. Announces Social Media, Branding & Diversity Strategies" by @ bizshrink. link] LeadershipNews: A Leadership Crisis or a Branding Issue?

The Practical Gift of Humility | You're Not the Boss of Me

You're Not the Boss of Me

7 Responses to The Practical Gift of Humility Pingback: Tweets that mention The Practical Gift of Humility « You’re Not the Boss of Me -- Topsy.com Pingback: Ego: The Biggest Threat to Employee Engagement « Morale at Work: The Performance Connection David Bowles July 19, 2010 at 9:01 pm Gwen I really liked this and linked to it in a blog I wrote today on ego and engagement at work: [link] I hope you enjoy it! link] LeadershipNews: A Leadership Crisis or a Branding Issue?