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Practicing the Law of Reciprocity

Coaching Tip

Each colleague identifies the resources (knowledge, information, expertise, budget, product, emotional support or so on) or contacts (someone he or she knows who can provide the resource) in response to as many requests as possible. An easy way to do this is to write the request on a Post-it note. Related articles. Leadership Communication.

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The Inexperience Advantage

Harvard Business Review

You have natural qualities to offer that companies spend millions of dollars per year in training budgets trying to replicate in their most senior executives. You don't have to pander to the person who did you a favor all those years ago, and more generally, you don't have social capital within your organization to protect.

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What It Takes to Become a Great Product Manager

Harvard Business Review

PMs have to have a deep understanding of how the organization operates and must build social capital to influence the success of their product – from obtaining budget and staffing to securing a top engineer to work on their product. They also have more influence and authority over company resources.

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Case Study: Is Holacracy for Us?

Harvard Business Review

After Derek joined, they’d worked together on further risk management—establishing a central division to set policy, ensure compliance, and evaluate projects worth € 100 million or more and creating an executive council of market and industry experts to advise on budgets and other strategic issues.