ROI (Return on Investment) is a measurement few companies know about and seldom measure. If you were to ask, most have no answer because the ROI calculation is only for the items the company considers assets.
If you see your employees as an expense, you will treat them as an expense, cutting costs, and they will feel like a burden. If you see your employees as an asset, you will treat them as an asset, investing in them, and they will feel like a useful and desirable thing.
Invest in your employees, mentally, emotionally, physically and spiritually. Measure your investment, measure your return, and you will know which to keep and which to discard. Then, have the leadership courage to take action, invest more into those in whose return is exceptional, and discard those in which your return is mediocre.
Exceptional measuring is key to successful, exceptional management. Create department measures, employee measures, and management measures.
Source: Leo Hamblin: Attitude Reflects Leadership
This well-organized and concise guide is filled with easily accessible and relevant topics for busy executives who want timely answers. From the beginning section on insights, which covers leadership styles and blind spots to an intriguing topic on the advantages of disadvantages, Agno fluidly moves to strategies in developing visions and goals and innovations for shifting perspectives.
The personal development section has ways of becoming a better leader, developing interactional skills, and managing office politics. It leads into the business development section on introducing a new labor model, achieving sustainable growth, and branding. The section on teams and collaboration rounds out the book with tips on managing productivity and morale, building trust, and coaching. Agno’s extensive knowledge of the business environment makes this a reference book worth studying over and over again.