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Steve Curtin | Creating Purpose At Work Through Revelation Conversation

Tanveer Naseer

After a 20-year career at Marriott International working in operations, human resources, sales and marketing, Steve launched his own consulting company to help organizations improve their customer service operations. Steve Curtin is an expert on customer service management and leadership.

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15 HR Metrics Examples: Measuring the Pulse of Your Human Resources

HR Digest

Internal Mobility Rate: This metric assesses the percentage of employees who move to new positions or take on internal promotions, indicating opportunities for career growth and talent development within the organization. Remember that the selection of HR metrics should align with your specific business objectives and priorities.

Metrics 59
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HR: The Strategic MVP in Business Playbooks

HR Digest

In today’s fast-paced business world, companies must stay agile and have a competitive advantage to succeed. One way to ensure success is by aligning business strategy with human resources strategy. In this article, we look at why HR strategy is important for businesses and how they can go about strategic planning.

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Filling Critical Organizational Roles

Coaching Tip

employers report having an ample pipeline that will cover most of their leadership and management needs, according to a global survey of more than 2,000 senior human resources executives in 14 countries by Right Management. For many, there seems to be a distinct lack of cohesiveness in aligning talent strategy with business strategy.”.

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A Culture of Excellence: An Interview with Melissa Strait

HR Digest

We continue to seek new ways to foster that culture, from Ignite Sessions between teams to share best practices and key learnings, to building a culture of recognition that encourages team members to recognize their peers for living our behaviors and delivering on our business objectives. How are you going to shake things up next?

Brand 52
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External Hires May Highlight a People Development Failure

Modern Servant Leader

I’ve hired externally many times in my career. As a result, there was no way we could develop the necessary skills in people and still meet our business objectives. In some instances, it was necessary due to excessive growth or the entry-level nature of a role. When External Hires are Required. We had to hire externally.

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Volatile, Uncertain, Complex and Ambiguous (VUCA) Business

Coaching Tip

The report consists of responses from an unparalleled participant pool of 13,124 global leaders and 1,528 human resource executives within 2,031 participating organizations. Access the full report here, The Global Leadership Forecast (GLF) 2014 | 2015, Ready-Now Leaders: Meeting Tomorrow’s Business Challenges.