Remove CAGR Remove Career Remove Development Remove Human Resources

Case Study: Challenge the Boss or Stand Down?

Harvard Business Review

It's essential for your new responsibilities in developing market strategies for your region.". I was thinking through my kiosk-services development project. He'd also worked the back channels to get the ear of his division's software-development director and push his ideas about new service offerings — an unorthodox move that ruffled some midlevel feathers but got senior management's attention. Hotels are high-touch services: Customers want a human, not a kiosk.