Case Study: Challenge the Boss or Stand Down?
Harvard Business Review
FEBRUARY 28, 2011
You don't have managerial experience, and while you've nailed your sales roles, this position requires you to think strategically as well as tactically — and to work across layers of management. We've realized a 10% CAGR over the past five years, and corporate expects this division to continue to be a growth engine. Hotels are high-touch services: Customers want a human, not a kiosk. Career planning Conflict Current Interactive Case Study Human resources