Chart Your Course

SEPTEMBER 16, 2018

Like millennials, Gen Z is invested in personal and career development. Even something as standard as a company call center should be configured for the Gen Z working style. Even something as standard as a company call center should be configured for the Gen Z working style. Not sure how to go about it?

Call Center 100

Call Center Career Environment Course 100

Surviving Leadership

OCTOBER 29, 2018

Whether or not you think Netflix is a company you want to emulate (and there are those who question some of their tactics ), Powerful outlines some very relevant points about how to be intentional about the organization your building – from the culture to employee engagement.

CFO 58

CFO P&L Call Center COO 58

Harvard Business Review

OCTOBER 30, 2014

Today, we talk about giving employees a consumer-like experience: not “jobs,” but meaningful careers; not “roles”, but a sense of purpose. We created them to extend ourselves, and that is what is unique about human beings.” Human resources Productivity' and hit the company meditation room or bar at 1 p.m.).

Talent Management 11

Talent Management Human Resources Taylorism Taylor 11