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When Leadership Is Just Sucking It Up And Doing The Right Thing

Terry Starbucker

We needed a central call center. Twenty-seven call taking locations would be shut down, and 90 people would get laid off. It’s now a massive Superfund site because the pit is laden with heavy metals and dangerous chemicals.

Letter 171
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The Traits of Socially Innovative Companies

Harvard Business Review

We also found that the professionals we spoke with at Accenture, in offices on three continents, consistently lauded the firm for its willingness to support innovations, from Accenture Development Partnerships to professional programs for First Peoples in Canada and support for call centers in native communities.