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In Search of the Perfect “Boss”

Lead Change Blog

Because despite all our efforts to “lead change” and encourage servant leadership, most of our readers are struggling in imperfect hierarchical organizations working for an imperfect boss. She knows the long road of the marathon runner and the joy of good song, all of which inform her leadership. And even as [.]

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The Insiders Guide to Micromanagement

Lead Change Blog

Read more… Author information Karin Hurt CEO at Let''s Grow Leaders Karin hurt is CEO of Let''s Grow Leaders, a leadership consulting firm focused on helping companies achieve transformational results by building rock-solid frontline leadership teams. Karin lives in Baltimore with her husband and two sons.

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Turning Observation into Innovation

Leading Blog

Users connect with you through call centers, emails, searches, your website, and networking events. The case studies will help you to look at your organization differently. * * * Like us on Instagram and Facebook for additional leadership and personal development ideas. * * *. This is true for churches too. Capture the stories.

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Employee Recognition: Why It’s So Important and How to Do It

Chart Your Course

Human resources firm Bersin found in a 2012 study that 87 percent of companies utilize tenure-based employee recognition programs, despite research showing these methods are outdated. The Harvard Business Review published the results of a study that followed employees of a Chinese call center called Ctrip.

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Chip Shots – When The Leader You Got Is Not The Leader You Wanted

Lead Change Blog

In our Chip Shots feature, our Leading Voices are invited to provide brief insights into a leadership dilemma. Leadership is not about being the pawn of a certain constituency; it is about following core principles and values in carrying out the mission you were charged with implementing. Our first Chip Shots post can be viewed here.

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Everyone needs a Jerry

Surviving Leadership

We were geographically dispersed – call centers, field technicians, and a big ol’ headquarters filling two rather large office buildings. And many days, most people really liked their job – awesome people to work with, cool projects, access to leadership, super fast career development.

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Even “bad” cultures get some things right

Surviving Leadership

I also truly appreciated some of the business practices that leadership followed that I have missed in other organizations, including ones highlighted in McCord’s book. This would include a day spent with an installation tech and a day spent with a call center agent – preferably, in a market other than your own.

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