article thumbnail

4 Models for Using AI to Make Decisions

Harvard Business Review

Executives who wouldn’t hesitate to automate a factory now flinch at the prospect of deep-learning algorithms dictating their sales strategies and capex. They frequently find the technologies are less of a hassle than the people. Human leadership defers to demonstrable algorithmic power. All-In Autonomy.

article thumbnail

Is Your Company Actually Set Up to Support Your Strategy?

Harvard Business Review

A new operating model also requires a governance structure and leadership model so leaders know how they will exercise operational control and inspire employees—and hold themselves accountable for doing both. Are you focusing opex and capex on these priorities in order to build competitively differentiated capabilities?