Harvard Business Review

NOVEMBER 16, 2017

Board members should also make sure that the plan is thorough: marketing, crisis communication, risk mitigation, and decision making in the moment can be overwhelming and lead to errors. Without strong support from executive management and the board, companies are unlikely to develop strong cybersecurity practices.

CAPEX 8

CAPEX Chief Financial Officer How To Long-term 8

Harvard Business Review

JUNE 25, 2014

During a long and illustrious career that is far from over (you can read all about one of his most recent ventures — building the most direct fiber-optic connection between Chicago and New York – in Chapter One of Michael Lewis’s new book ), Barksdale has become a big believer in the value of the folksy aphorism as management tool.

Advice 8

Advice Management CAPEX Wireless 8

Harvard Business Review

OCTOBER 5, 2012

So why do companies spend millions on big data and big-data-based market research while continuing to ignore the simple things that make customers happy? Big data is today's panacea, the great new hope for unlocking the mysteries of marketing. We all have. Shut down their customer service on weekends?

CAPEX 15

CAPEX Balanced Scorecard Hedge Software 15

Harvard Business Review

JULY 19, 2013

IT is not something that can be managed from a box on the organizational chart. It may make costs more predictable and shift investments from CapEx to OpEx. Unfortunately, this is not the view in most C-suites. Just look at what most do: They appoint a CIO and give him or her a budget and a mandate to get on with it! They never have!

CIO 8

CIO CAPEX Budgeting CRM 8

Harvard Business Review

NOVEMBER 22, 2017

An “operating model” — how a company organizes and manages its resources to achieve its strategic ambitions — is the bridge between strategy and execution. Are you focusing opex and capex on these priorities in order to build competitively differentiated capabilities? None of these are easy questions.

Strategy 8

Strategy Company Banking Apparel 8

Harvard Business Review

JANUARY 27, 2017

At some of the world’s most successful enterprises — Google, Netflix, Amazon, Alibaba, Facebook — autonomous algorithms, not talented managers, increasingly get the last word. Elite MBAs (Management by Algorithm) are the new normal. Top management would have to trust its computationally brilliant bidding software.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

FEBRUARY 7, 2017

Companies deliver superior results when executives manage for long-term value creation and resist pressure from analysts and investors to focus excessively on meeting Wall Street’s quarterly earnings expectations. public market capitalization over this period. This has long seemed intuitively true to us. We calculate that U.S.

Long-term 8

Long-term EPS Short-term Management 8