7 Tricky Work Situations, and How to Respond to Them
Harvard Business Review
OCTOBER 11, 2017
One day, Alvin approaches Manuel and tells him he wants to make a major career shift. Why it works: Delivered in a calm and candid tone, this sentence can save a career or life-altering moment from becoming a decimating event with an alienating outcome by: Giving the other person a moment to brace themselves. Manuel says nothing.
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