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Harvard Business Review
AUGUST 27, 2012
Initially, these innovations are adopted only by the least demanding industry consumers or those who couldn't afford to participate in existing markets (like the college students who use Reddit to find entertaining Youtube videos instead of paying for HBO). People are primed to embrace disruption in telecommunications.
Harvard Business Review
NOVEMBER 30, 2010
The story, which apparently has echoes in some other school districts around the country, is but one more salvo in the wars of educational reform (recently depicted in the film Waiting for Superman — dont miss it). His most recent books are Competing on Analytics: The New Science of Winning and Analytics at Work.
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