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How to Reduce Primary Care Doctors’ Workloads While Improving Care

Harvard Business Review

In contrast to cardiologists or orthopedists who can limit their responsibility to heart disease or joint- and bone-related issues and triage all other issues back to primary care providers, those providers have no safe harbor. The last thing that this group of providers desires is more responsibility.

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Remaining Objective Is Hard, But the Best Leaders Figure Out How to Do It

Harvard Business Review

In my nearly three-decade career in the intelligence community, I have worked for and with 11 Directors of CIA and all five Directors of National Intelligence. Our newspapers are filled with stories of corporate finance departments and managers who have identified creative ways to manage earnings that downplay poor results.