Terry Starbucker

FEBRUARY 13, 2011

Once upon a time, there was a little girl called Goldilocks…… I’ve done a lot of budgeting, planning, and goal setting over the course of my career. This was a goal typically tied to an operating metric, like the Net Promoter Score, or the company’s “fault rate&# (i.e.

Goal 283

Goal CPA BHAG Kaizen 283

Deming Institute

JANUARY 16, 2017

Speaking of continuous improvement, my GM plant also had a very traditional “suggestion system,” not a Kaizen-style approach to improvement. People weren’t working together toward personal and organizational goals… and that environment was, I’d say, management’s fault. What a progressive view that was back in the 80s.

Kaizen 28

Kaizen Deming Lean Manufacturing Handbook 28

Harvard Business Review

AUGUST 29, 2017

Our ways of thinking about careers, colleagues, and collaboration will need to become more flexible and adaptable. The Japanese employees, while already fluent with Japanese concepts such as kaizen (improvement) and omotenashi (hospitality), struggled to become proficient in English. Aspiring to a global career.

Succession 15

Succession Globalization Tacit Knowledge GDP 15