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Blogging on Business Update from Bob Morris (Week of 1/7/13)

First Friday Book Synopsis

BOOK REVIEWS Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing Dave Kerpen Taking Flight! Master the DISC Styles to Transform Your Career, Your Relationships…Your Life Merrick Rosenberg and Daniel Silvert Infectious: How to Connect Deeply and Unleash the Energetic Leader Within Achim Nowak Your Best Just Got [.]. talent management The New York Times The Second Interview (Part 2) Todd L.

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How to Inspire Others | Aspire-CS


to infuse (breath, life, etc.) to breathe into or upon. It truly provides us with a pathway for imagining what it means to be an inspirational leader. When we inspire, we breathe into ourselves in order to breathe upon others and give them life. gives others “life&# ), others want to follow. My guess is that most of you, if asked, would indicate that you want to inspire (breathe life into) others. How do I express it in my leadership?

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How to Get Some Free Time


She said she was leading in a way that assured that her staff can proceed without her, thus creating space for her to do some of the more important things that she really wanted to do, rather than those that she needed to do. I can assure you that the stuff that needs to get done is now getting done in the right spot in her organization. How did she do it? She pushed herself to take action on activities that were more visionary/strategic for her organization.

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How to Be a Great Mentor Without All the Fuss | Aspire-CS


It’s a way of “giving back&# and can also be a way to learn some new things yourself. Some tips to help you start off on the right foot with the person you are mentoring: First make your role as a mentor explicit Define your role: Your role(s) as a mentor should be confidante, guide, encourager, advice-giver, and (maybe) introductions to people and opportunities for the mentee. Make sure you describe your role clearly in order to avoid misunderstandings.

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Open the Leadership Development Carnival, Holiday Celebration Edition


My thanks to Jane for including my own post, How to Inspire Others , among them. Posted in Uncategorized Leave a Reply Click here to cancel reply. We partner with great leaders to help them become even greater at developing, improving, and sustaining relationships with the people who are essential to their success. This blog is for leaders and those who help them to be more intentional about relationships at work.

How to Work for a Boss Who Lacks Self-Awareness

Harvard Business

Just as people differ in height, musical talent, or sense of humor, there are also pretty consistent differences in people’s ability to understand how others see them. Such differences are usually attributed to their self-awareness, though a more appropriate name for this ability would be other- awareness: awareness of how our actions affect — and are therefore evaluated by — other people. Which Do You Need to Work On?

How to Work for a Gossipy Boss

Harvard Business

Is there a way to call out unprofessional comments and behavior without risking your relationship — or your job? It can be disheartening and demoralizing when your boss tells you things he shouldn’t, says Annie McKee, founder of the Teleos Leadership Institute and a coauthor, with Daniel Goleman and Richard Boyatzis, of Primal Leadership. ’” Here are some ideas for how to respond to an indiscreet boss. “Are you supposed to agree?

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How to Boost Your (and Others’) Emotional Intelligence

Harvard Business

Among the various core ingredients of talent and career success, few personal qualities have received more attention in the past decade than emotional intelligence (EQ), the ability to identify and manage your own and others’ emotions. 3 Ways to Better Understand Your Emotions. But what can those with lower scores do to improve their intrapersonal and interpersonal skills? Is it possible to increase your own and others’ EQ beyond its natural levels?

What It Takes to Become a Great Product Manager

Harvard Business

Because I teach a course on Product Management at Harvard Business School, I am routinely asked “what is the role of a Product Manager?” ” The role of a Product Manager (PM) is often referred to as the “CEO of the Product.” Translating business-to-technical requirements, and vice versa. ” Self-awareness: PMs must be self-aware so as to remain objective and avoid projecting their own preferences onto users of their products.

People Reading

Coaching Tip

When interacting with people, we need the skills to comprehend other people''s frames of reference , how they like to make decisions, how they prefer to respond to challenges, the pace of their environments, and the way they will respond to rules set by others. We also need to be able to see their motivators and the effects of their emotions as they relate to what they want to listen to and what will engage them.

Featured Instigator: Ann Van Eron

Lead Change Blog

She is the author or co-author of several books including her latest, Oasis Conversations: Leading With an Open Mindset to Maximize Potential. She then worked with a Fortune 50 company and learned how to manage and lead areas, eventually becoming a corporate officer. She expanded to offering executive coaching and teaching others to be coaches. People have shifted in how they interact and have said their lives are better.

What Great Leaders Know That Good Leaders Don’t about Self-Regulation

General Leadership

“The emotional brain responds to an event more quickly than the thinking brain.” ” Daniel Goleman. If our EQ capacity empowers us to effectively leverage our emotions to bring about better business outcomes, then – our ability to exercise self-regulation powers our EQ capacity. Consider the following: If EQ is to us, what an engine is to a car – then self-regulation is the drive train that powers how we operate.

Thought-full Thursday:Inner Compass


Your comments and answers to the questions are most welcome! “It is exhilarating to know that I have an inner compass and that I can be led by its sense of direction. This is one crucial meaning of integrity – to act in accord with my inner compass. To have self-awareness at this level is to know what I believe in, what I value, and what deeply motivates me. It is to know what I live for and, perhaps, even what I would die for.

Remembering Sacred Commitments


» Remembering Sacred Commitments January 17th, 2011 | Author: Mary Jo Asmus I sat transfixed as a group of elected leaders – half of whom were newly elected – discussed how they would work with each other and the local government administration. These were moments that will need to be remembered as they decide on policies and how to spend the public’s money that has been entrusted to them. Leave a Reply Click here to cancel reply.

Thought-full Thursday: Noble Aspirations


Leaders have to express in an authentic way that there is a future for our nation and that you have a part in developing that future with me”. How will you invite others to have a part in developing that future with you? Posted in Uncategorized Leave a Reply Click here to cancel reply. We partner with great leaders to help them become even greater at developing, improving, and sustaining relationships with the people who are essential to their success.

Two Things to Remember as You Change the World


Right now you’re on a roll – over the last few years, you’ve made huge impact on your company, your organization, and/or your community – maybe even the world (it’s becoming easier to do so with the internet). I’d like to register just a word or two of caution to you when things get tough. The second is to keep going when the going gets tough. You also might want to reflect on the changes you need to make in order to speed things up.

Five Ways to Disarm an Angry Mob | Aspire-CS


» Five Ways to Disarm an Angry Mob August 1st, 2010 | Author: Mary Jo Asmus Many years ago, as an inexperienced young woman working in corporate benefits, I did not have the skills to give a group of angry employees a presentation on a life insurance benefit that was changing. I stood in front of a large auditorium of employees whom I knew had been primed (incorrectly) through the informal grapevine to believe that a change in our life insurance plan meant a takeaway for them.

Thoughtful Thursday: Something Meaningful


Your comments and answers to the questions are most welcome! And I will not let what I cannot do interfere with what I can do. ~Edward Everett Hale What’s stopping you from doing the somethings you need to do? What everythings do you need to stop or prioritize so that you have something meaningful to do? Posted in Uncategorized 2 Responses to “Thoughtful Thursday: Something Meaningful&# Carina Funk : November 29, 2010 at 6:26 pm Great quote Mary Jo!

October Leadership Development Carnival: Autumn Fun Edition


Steve Roesler at All Things Workplace plays defense to those who think there isn’t a place for emotions in the workplace with Emotions, Work and Engaged Employees. Bret Simmons takes us into sudden death overtime as we reflect on the importance of self management in leaders: Prudence: An Undervalued Virtue of Leadership. Gwyn Teatro of You’re Not The Boss of Me plays quarterback as she leads discussion of the next play in the huddle with Managing and Leading….Lessons

Thought-full Thursday: The Inspiration of Questions


Albert Einstein; the question that led to the theory of relativity. Watson and Crick; the question that led to the discovery of the double helix. Johnson & Johnson leaders; the question that helped them to successfully deal with the Tylenol crisis in the 1980’s. Ray Kroc; the question that led to the development of McDonalds. It is so often that I read blogs and articles in which people tell us what to do, what we are doing wrong, and how to act.

Have You Trained Your Replacement?


With a lot of wisdom and good things to say about leadership – hop over to his blog and be sure to subscribe. None of us likes to think about being replaced in our jobs. I submit that the best leaders out there are actively seeking someone to replace them. Because organizations change, new opportunities present themselves, and people need chances to grow. They might have a life event that leads them to leave the company.

From predictability to potential


Our organizational experience, modeled during the machine age with its’ high level of predictability, has led us to believe that people are predictable, too. And so this becomes the lens through which we view others: “He has an attitude problem and just cannot work on team&# , or, “She is a high performer, but couldn’t possibly step up to a position in the C-suite&#. She famously said “Don’t try to fix the students, we must fix ourselves first.

The Asking Dilemma


Inquiry (or more appropriately, asking questions to coach others to come up with their own solutions) is a central skill set for helping others to develop. I work almost exclusively with mid- to upper- management in organizations. These are the people who’ve had many years of experience managing others, which makes it even more puzzling that the skill of inquiry hasn’t been accepted and valued. What have you got to lose?

Help Them to Think


However, I’ve come to appreciate that when a leader becomes too helpful, his strength in being supportive of others can become a weakness. I often recognize it in the manager who is working 80-hour weeks with no end in sight. His neck and shoulders may be physically sore from the burden he carries; he’s worn out and doesn’t see how he can continue at this pace. When I ask what he can stop doing, give away, or prioritize to the bottom of his to-do list, he says, “nothing”.

Lost and Found: Great Fullness


Some of my own losses and founds that come to mind: Lost: a corporate job. Lost: two lovely daughters to marriage. What have you lost which helped you to find great fullness? Happy Thanksgiving everyone, and great fullness to you! Found: a chance to reflect and be grateful with loved ones. wink, wink) What a fantastic way to view the world– reframing what we’ve given up with what has replaced it. Happy Thanksgiving to you too.

Stop Trying to Make Others Happy | Aspire-CS


Hang in there with me on this one, I think you might agree with what I have to say. When you try to make others happy, you – well – try. And when you don’t get it right, you get frustrated and may even think there is something wrong with the person you are trying to please. Robert, a manager of managers, has an open door policy and regularly lets his staff know that they can come in anytime he’s in the office to ask questions or discuss concerns.

Why do smart people do dumb things?

Coaching Tip

A growing body of evidence shows that the ability to be smarter with ones feelings is tied to improved leadership, effectiveness, relationships, decision-making health and well-being; all of which help higher emotional intelligence (EQ) leaders create greater economic and societal value. “EQ Management is “ Choose Yourself ” – consciously selecting emotional response. Air Force is using EQ to screen para-rescue jumpers to save $190 million.

The Day 360?s Are Obsolete


Some may call it a fantasy, but I like to think of it as a real possibility. My dream becomes full reality before I leave this earth (I never claimed not to be ambitious!) when I see that we no longer need to use 360’s in our organizations because: There are no toxic managers. Our successful organizations are filled with the right kind of leaders; those who are brilliant but balanced with attention to both the business and the people side too.

Thought-full Thursday: The Space Where Freedom Resides


» Thought-full Thursday: The Space Where Freedom Resides September 16th, 2010 | Author: Mary Jo Asmus Every Thursday, we provide you with a thoughtful way to coach yourself – something all leaders need to do. Your comments and answers to the questions are most welcome! In that space lies our freedom and our power to choose our response. Are your responses helping you to grow and achieve happiness? As always, leaders need to lead by example.

Seeing the “And” in Others


Liz was not someone considered to have “leadership potential” before John took over the division they worked in. John discovered that when he expanded his thinking to seeing something “more than met the eye” in Liz and invested some time in coaching her, the results were amazing and gratifying. With John’s help, Liz was able to change the behaviors that were holding her back and she has now had a well deserved and significant promotion in another part of the organization.

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Thought-full Thursday: Respect


Your comments and answers to the questions are most welcome! Max Depree What are you doing to promote respect in your organization? What actions do you take to demonstrate this? Posted in Uncategorized 12 Responses to “Thought-full Thursday: Respect&# Jake Nady : September 30, 2010 at 3:11 pm At first, so obvious, but these reminders are necessary. Chuck Yorke : October 1, 2010 at 11:58 am So true, and it does need to be demonstrated on a regular basis.

What To Do With Blind Spots


But her feedback revealed to me that I sometimes scare people away with my intensity. to internalize your blind spots. Although they are often aware of their strengths and weaknesses, it isn’t unusual for someone to be surprised by something new they discover in the feedback process. They are often confused about what to do with the feedback on blind spots that they receive, particularly if it doesn’t seem immediately actionable.

Great Leadership: a Lot of This and That


“ In this well crafted piece, he comes to the conclusion that it is a blend of a lot of things. There isn’t a magic button to push that determines what behavior to switch on at what time. Great leadership behaviors require a lot of blending and the ability to balance seemingly contrasting behaviors; a lot of this’s and that’s. Collaboration is necessary to get buy in and cooperation. Independence is often required to make final decisions.

To Make a Change at Work, Tell Yourself a Different Story

Harvard Business

We long to be true to ourselves and to act in a way that’s consistent with what we believe and value. We want to live and work authentically. This quest for coherence is hardwired; psychologists often refer to human beings as “ meaning-making machines.” As we repeat the resulting stories to ourselves (often unconsciously), they become scripts and routines that guide our actions. You’re primed to attack and defend.

In Praise of Leaders Who Give Meaning to Labor


Workforce leaders have a central role in helping to define how people feel about their work. Most leaders are unaware of the intensity of their ability to shape the climate of the workplace and to influence the attitudes of the people who work there. They may choose to influence in such a way that the people working there feel as if they are making a contribution or just taking home a pay check. Yours seemed to have it right.

Why Your Peers Can't Stand Working With You | Aspire-CS


Scott has generously offered to send four free copies of his newest edition of The Next Level to the first four people who thoughtfully respond to the questions at the bottom of this post (that means that there is some decision made on what “thoughtful&# means – i.e., just commenting may not get you a free book). They rate lower than direct reports, direct managers and the participants’ self assessments. That way I am trying to keep it real.

Resistance and Change – A Personal Experience | Aspire-CS


My friend Becky Robinson of LeaderTalk suggested I write about a recent experience; she was insightful to do so since I found that it has great relevancy to the struggle all leaders have with taking risks and questioning their beliefs in order to learn new skills. I am just now, a few weeks later, able to begin to make some sense of it. The biggest challenge I experienced was that of letting go of my own resistance to accepting that I had something to learn.

Feedback: The Whole Truth (Almost)


They want to know how they are doing in the eyes of their stakeholders, and appreciate honest suggestions on what and how they can improve. Many believe that when they request feedback from their staff, peers, and manager that they will hear the unvarnished truth about their performance; seldom does that happen. I encourage my clients to ask for feedback from others. Be specific about how you phrase the question when you ask for someone’s comments.

6 Q Leadership

Great Leadership By Dan

Eichenger and Michael Lombardo According to Day and Lord (1986), differences in the quality of executive leadership explain as much as 45 percent of an organization’s performance. That debate has been going on since the invention of the printing press, and prior to that, since the spoken word. All of the research to date can be summarized in six Qs. They have to sift through mountains of data, perhaps missing important pieces, and make decisions quickly.

Why Young Bankers, Lawyers, and Consultants Need Emotional Intelligence

Harvard Business

Early in your career — whether it’s in banking, law, consulting or accounting — you will discover that all of your colleagues are as smart and hard working as you. You’ll learn that the key to being successful must be something else. Over my 40-year banking career, I’ve learned that the critical distinguishing factor for advancing in the professional services is emotional intelligence (EQ). How talent management is changing.

Who Can Help?


October 17th, 2010 | Author: Mary Jo Asmus One of my clients, a mid-level leader in a large organization, is working to get better at leadership by setting some stretch goals. He has also asked a senior executive to be a mentor to him. And of course, he has an executive coach to support him. He is willing to ask himself “Who can help me?&# isn’t just an encouragement to delegate or dump work on others. That is essential to team work.

New Books from HBR Press for August

Harvard Business Review

Ravi Venkatesan, the former Chairman of Microsoft India, offers inside advice on how your firm can overcome the unique challenges of the Indian market. Keeping Up with the Quants: Your Guide to Understanding and Using Analytics. Welcome to the age of data. As a successful manager today, you must be able to make sense of all this information. You need to be conversant with analytical terminology and methods and able to work with quantitative information.

True North Groups: A Conversation With Bill George

Harvard Business Review

billion to $60 billion during his tenure. Upon his retirement in 2002, Bill invented a new life and purpose (by making little bets, I might add shamelessly) to write and to teach. One of the areas where I think Bill has unique insight has to do with how leaders and entrepreneurs can build support structures. To form a True North Group, gather together a small group of people who are compatible and respectful of each other.