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Expecting the Unexpected: Meet Unpredictability with Agility and Adaptability

The Practical Leader

JANUARY 11, 2023

Harvard Business School professor, James Heskett, poses a vital question in “Should Managers Bother Listening to Predictions?” A major focus of my writing and leadership/culture development career has been dealing with change. Organizational behavior reflects leadership team behavior. Overcoming the Prediction Affliction.

Agility 69
Agility Heskett Armstrong Uncertainty 69
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What Great Companies Know About Culture

Harvard Business Review

DECEMBER 14, 2011

Heskett wrote in his latest book The Culture Cycle , effective culture can account for 20-30 percent of the differential in corporate performance when compared with "culturally unremarkable" competitors. But is there a direct correlation between employee investment and the balance sheet? They know their audience.

Company 17
Company Heskett Ryan Audience 17
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