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Expecting the Unexpected: Meet Unpredictability with Agility and Adaptability

The Practical Leader

Seers, prophets, and fortune-tellers of all sorts have responded to — and preyed upon — our primal desire to reduce the uncertainty of what lies ahead. Harvard Business School professor, James Heskett, poses a vital question in “Should Managers Bother Listening to Predictions?” That’s just for kids” and “the book is dead”).

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What Great Companies Know About Culture

Harvard Business Review

Heskett wrote in his latest book The Culture Cycle , effective culture can account for 20-30 percent of the differential in corporate performance when compared with "culturally unremarkable" competitors. But is there a direct correlation between employee investment and the balance sheet?

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