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Great Leadership By Dan
JANUARY 24, 2012
Along the way, I’ve learned a lot, including how to design programs that meet the needs of real-life executives. I’m pretty convinced it comes down to the following: (btw, I wrote this in the context of an executive development program, but many of the tips would be applicable for any training program, conference, or learning event.).
Skip Prichard
JANUARY 14, 2020
As someone who has spent their career going inside organizations that do customer service extremely well – from Nordstrom, USAA, Southwest Airlines, Zappos , L.L. A commitment to ongoing improvement via customer service training and retraining, from orientation (onboarding) onward.
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HR Digest
DECEMBER 27, 2022
In addition to improving team dynamics, a company retreat can also provide your employees with valuable training and development opportunities. Whether it’s learning new skills or simply taking time to reflect on their work and career goals, a retreat can help your employees grow personally and professionally. Stress reduction.
Marshall Goldsmith
FEBRUARY 8, 2018
Gianpiero Petriglieri – Associate Professor of Organisational Behaviour at INSEAD , Director of the Management Acceleration Programme at INSEAD , medical doctor and psychiatrist by training. Bill began his career with Hyatt Hotels Corporation. American Hotel & Lodging Association (AH&LA) Board of Directors.
Marshall Goldsmith
JUNE 28, 2017
And more recently in New York City where we spent two days with two of the greatest leaders of our time, Frances Hesselbein and Dr. Jim Kim, President of the World Bank, and where they were formally trained in Stakeholder Centered Coaching by Dr. Frank Wagner, Chris Coffey, and Will Linssen. It is time now to announce the second cohort.
Harvard Business Review
SEPTEMBER 20, 2018
While we all want to find a level of meaning and purpose in our work, often, some fraction of our time has to be spent doing tasks that have no intrinsic meaning and serve no deeper purpose than helping to keep the workplace trains running. How to Lose Your Best Employees. C-DOT had two floors of a five-star hotel as their workspace.
Strategy Driven
OCTOBER 15, 2012
Now you may have heard some version of ‘drill-hole’ in your career, but you have never heard what the situation is, how to address the buying motive, how to take control of the sale, how to gain trust, and how to create a vision of “outcome” in the mind of the buyer. REALITY: He didn’t come for a drill.
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