How to Deal with the Know-It-All in Your Office
Harvard Business Review
OCTOBER 25, 2017
She came from a big city, and she knew it all — what to wear, the words to songs, how to talk to teachers. Although no one has left quite as big an impression on me as Selena, I have met many know-it-alls in my years in human resources. How to Have Difficult Conversations When You Don’t Like Conflict.
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