The Practical Leader

MARCH 13, 2024

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. About 85% of the time the fault is caused by the system, processes, structure, or practices of the organization. The differences flow from the leadership team’s values and assumptions about people.

System 52

System Organization Levitt Root Cause Analysis 52

Great Leadership By Dan

JULY 9, 2012

Having spent most of my career in corporate training, I’ve attended more training programs than the average bear. However, there were a few that taught me things that I’ve used throughout my career and still use today. How to do a root cause analysis and a structured process for making decisions. How to listen.

Training 233

Training Root Cause Analysis Sample Situational Leadership 233

Harvard Business Review

DECEMBER 13, 2016

In a 2013 Management Research Group survey , when executives were asked to select the leadership behaviors that were most critical to their organization’s future success, 97% of the time they chose being strategic. What are the steps that you have taken during your career to become a more strategic thinker?

Strategic Planning 8

Strategic Planning Root Cause Analysis Tactics Industry 8

Harvard Business Review

JUNE 5, 2014

First, Maryann Keller, a former auto analyst, notes that, historically, GM hasn’t invested in root-cause analysis. ” Second, Keller says that for years it was considered bad for your career if information filtered up to the highest ranks. So it had to use the washer fluid itself to cool down.”

Root Cause Analysis 8

Root Cause Analysis Edmondson Industry CEO 8

Frank Sonnenberg Online

APRIL 18, 2021

Guest Post By Sarah Hiner. We all like quick fixes. Got a rash? Apply some cream to make it go away. If it still doesn’t go away, apply a stronger steroid cream—that will “fix it.” When a child is crying, give him or her a pacifier or a treat to quiet him down. For an older child, hand him a screen—he will be quiet. Problem solved.

Diversity 137

Diversity Short-term Root Cause Analysis Class 137